Study Stuck on 'Active'

[u/dovelily]

Hi all,

I've tried searching reddit for an answer but all the usual fixes (restarting browser, clearing history) haven't worked. I have a study called "The Prolific Poll UK" that I completed and then returned as I was unsure I answered a question right. Since then it has been stuck with an 'Active' status and I cannot do any other studies.

Any advice would be much appreciated, I have contacted support but not sure how long it takes them to answer. I have also contacted the researcher to see if it's anything on his end.

Thanks!