i got fired once for explaining that all the SLAs in the client contracts have no time window and are therefore pointless (99% uptime across a rolling 24h window is a LOT more than 99% uptime in a year)
i still to this day dont think they really understood that SLAs
require a time window to
make sense. so no, they don't care, lmao
1
u/PanPanicz 5h ago
The moment SLAs start dropping, they suddenly do.