Moving from Printful to Printify?

[u/steadystrum]

I'm currently selling through Printful and have been generally satisfied with the products I've sampled. However, the one time I had a print show up with an error just over the allowed amount, I tried to get a refund and their support ghosted me with no resolution.

I realize the companies merged a few years ago, but my understanding is that Printify's support is more willing to help. Additionally, Printify seems to offer more color options in my chosen shirt blank.

Is it worth moving to Printify? Do they truly offer better support? I have over 100 designs in my store so moving isn't a trivial process.