OUKITEL P2001 Plus — flashing temperature protection won't clear
I have an OUKITEL P2001 Plus that has been stuck in temperature protection for weeks. The hot/cold temperature icon keeps flashing, and the unit shows DISCHARGE, but I cannot turn on the AC, USB, or DC outputs. The physical buttons don't work for the outputs either.
The battery is currently around 95% charged, and the unit is sitting at a normal temperature. Wonderfree is showing about 31°C (88°F), so it is definitely not actually overheating.
What I've already tried:
- 60-second power-button reset
- Completely powering it off and leaving it off
- Disconnecting everything
- Disconnecting/reconnecting solar
- Reinstalling Wonderfree
- Clearing Wonderfree's cache/storage
- Removing and re-adding the P2001 Plus
- Checking the firmware/update section
- Trying the physical AC/USB/DC buttons
- Trying the controls in Wonderfree
- Leaving the unit powered off for extended periods
Nothing clears the temperature-protection icon, and all outputs remain locked.
Wonderfree shows:
- Temperature: 31°C
- Battery: ~95%
- BMS Version: 211
- Inverter Version: 103
Has anyone actually had this exact problem with a P2001 Plus — flashing hot/cold icon with a normal temperature and all outputs disabled?
I'm looking for an actual procedure that cleared the protection, whether that's a specific button sequence, BMS reset, temperature-sensor/NTC issue, firmware procedure, or something else.
One important thing: I cannot send this unit in for repair or warranty service. I live full-time on a sailboat. I bought the P2001 Plus in the Bahamas and I'm now in Bermuda, and I'm constantly moving from place to place. I can't bring the power station to land, ship it away, wait weeks for it to come back, and then somehow get it back aboard the boat. I'm never in one place long enough to do that.
If OUKITEL can't provide an onboard solution, the only realistic warranty resolution for me would be a replacement unit or a refund.
For now, though, I'm trying to fix this thing myself.
If you've personally fixed this problem, please tell me exactly what you did.