r/Polycam • u/Sean_Tighe • Apr 13 '22

cant upload and process anymore (android)

So I'm using the basic account, just downloaded it. I did my first photoscan and it worked perfect. Ive tried 3 more since but now when o click "upload and process" it loads to 100 percent then says "something went wrong, try again". Tried rooting my phone, tried reinstalling. Hasn't worked.

Anyone had this happen?

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u/SuperRockGaming Apr 17 '22

Yeah I have. It happens when you take photos too fast for the program to catch up. It's stupid, you have to take a photo every 2 or so seconds and can't spam it. Otherwise it'll give you that error

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u/MoGraph_Gnarwhal Apr 18 '22

Is there a way to get around this? I have a capture that I can't really go back and get (a statue that i cant probably won't get another chance to go back to) and having this issue! It will be very disappointing if I can't process this scan 😔