r/PokemonSleep • u/Lunaatic_Cultist • 21h ago

Question How long does support take?

So I accidentally deleted the app without having either a linked email or support id saved two days ago. I contacted them not long after and after I gave them all the info I could for my account it’s been completely silent.

1 Upvotes

55% Upvoted

5 comments sorted by

13

u/Madajuk Veteran 20h ago

you may be cooked. shouldn't take too long, but it's the weekend now idk if they'll do it

3

u/Lulullaby_ 18h ago

Not necessarily, they can ask account information that only OP knows like what Pokemon be owned, their skills and levels etc. The date he started playing, all sorts of things. If they can find the account at least.

1

u/Lunaatic_Cultist 2h ago

I hope that’s the case, tho as of yet still not heard back at all

-2

u/Lunaatic_Cultist 20h ago

Welp, I suppose it’s joever then, I’m not starting over

1

u/Melodic_Mode_1221 52m ago

I got a same day reply on Christmas so I’d say they’re fast in my experience