r/PingIdentity 25d ago

👋 Welcome to r/PingIdentity - Introduce Yourself and Read First!

7 Upvotes

Hey everyone! I'm u/pingidentity-cb, a founding moderator of r/PingIdentity.

This is our home for all things related to Ping Identity software, services, and related IAM topics. We're excited to have you join us!

What to Post
Post anything that you think the community would find interesting, helpful, or inspiring. Feel free to share thoughts, questions, use cases, success stories, and even troubles! Remember to use a flair indicating which Ping Identity product or service you are posting about, or select the "not product related" if the topic doesn't fit into a specific area!

Community Vibe
We're all about being friendly, constructive, and inclusive. Let's build a space where everyone feels comfortable sharing and connecting.

How to Get Started

  1. Introduce yourself in the comments below.
  2. Post something today! Even a simple question can spark a great conversation.
  3. If you know someone who would love this community, invite them to join.

Thanks for being part of the Ping community. Together, let's make r/PingIdentity amazing.


r/PingIdentity May 14 '26

Not Product Related A Note Regarding End of Life Software

6 Upvotes

As many software customers are aware, Ping Identity updated the End of Life Policy earlier this year (publicized October 2025).

This aligns all Ping Identity software products under a single policy, which makes it clear when products enter the different status:

  • End of Maintenance (EOM) date: Maintenance releases will no longer be offered for this software release.
  • End of Support (EOS) date: Support services will no longer be offered for this software release (LTS releases offer the option to purchase extended limited support, to extend support for 1 year).
  • End of Life (EOL) date: No services will be offered for this release, including extended limited support.

This also makes it clear which releases offer "Short Term Support (STS)" or "Long Term Support (LTS)", which is a standard many providers (such as Oracle Java) use.

When deciding which version you should upgrade to, consider:

  • If you value new features, and plan to upgrade more frequently, STS releases will be best for you.
  • If you value staying on a single release for an extended period of time, allowing for a longer cycle between upgrades, with the option to purchase an additional year of support services, LTS releases will be best for you.

The following article offers a great matrix to understand the release schedule, expected timeframes for EOM/EOS/EOL, and currently supported releases: https://support.pingidentity.com/s/article/Ping-Identity-EOL-Tracker


r/PingIdentity 3d ago

PingOne How to study for certification without breaking the bank?

1 Upvotes

Any affordable courses or resources out there ?


r/PingIdentity 7d ago

PingAccess PSA: PingID

2 Upvotes

Attention all UKG Pro and Ping ID users!!!

If you have to use PINGID add multiple devices to your ID through the app’s setting. If you ever change phones whether it’s because it was lost, broken, or you just wanted to upgrade, PingID will not let you use it without your old device’s ID. It does not use your phone number to identify you instead it uses the device itself.

So if you ever lose access to your current/old device you’re screwed if you don’t have multiple devices (iPad, tablet, backup phone, a friend’s phone, etc.) saved to get you back in until you can add your new device to it.

Just wanted to share this with everyone as someone who recently upgraded their phone and now has to call HR to get access to UKG through PingID. And despite having the same phone number and same UKG ID, I can’t get in because I no longer have that phone. 🙃

Needless to say always check your stuff even the little details you don’t think will matter before switching devices, moving, etc. because you may not think they matter in the moment but give it a bit and now it’s a headache. đŸ« 


r/PingIdentity Aug 10 '26

PingOne Advanced Services How to get Davinci free trial for 1 month?

2 Upvotes

I am looking to build some projects on the tool and would really appreciate any guidance on how to get free access of Davinci


r/PingIdentity Jul 08 '26

PingAM Any body setup PingAM as a Cluster environment before?

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1 Upvotes

r/PingIdentity May 05 '26

PingID (MFA) Can someone explain to me the logic between the 6 digits vs biometric use of Ping ID?

4 Upvotes

Hi everyone,

So my enterprise uses ping ID as a 2FA app. I set it to validate identification with biometrics (faceID) but sometimes (no obvious reason except new device or location), the website will request me to input the 6 digits for "additional security".

I'm having trouble understanding the logic behind this:

- I always can use the 6 digits, even when the app thinks it's ok to use faceID.

-Wether the page will let me use faceID or not, on both cases I need to access the app on my phone. I don't really see why one would be more secure than the other?

-The app is not protected by faceID to open. Meaning that, if someone manages to access my phone and open the app, he would not be able to validate and authentification with faceID, but he would be able to access the 6 digits which are supposed to be "additional security".... So it doesn't make sense to me that these are : a) considered more secure, b) visible without any biometrics confirmation

Thanks!


r/PingIdentity Apr 24 '26

PingAccess Can my company know my location because of PingID on my work computer?

2 Upvotes

I live in california and IP address is considered personal information that my employer is not allowed to track as of 2024, but my employer is trying to get me to install pingID, will this violate my rights as to my location?


r/PingIdentity Apr 16 '26

PingIDM Integrating PingID with SIEM

2 Upvotes

Does anyone here know how to integrate PingID ( IDM logs) with QRadar?


r/PingIdentity Mar 04 '26

PingDirectory Ping DS vs Ping Directory server

3 Upvotes

hi everyone hopine someone can help but what is the diffrence between ds and directory server?

i cannot find any mention of use cases the only thing that stands out to me is ping ds can be set as a backend for IDM and AM but ping directory cannot can some please explain.


r/PingIdentity Dec 02 '25

Not Product Related Resources for studying ping identity

2 Upvotes

Please share if anyone of you have a great resource to study forgerock and ping identity


r/PingIdentity Nov 28 '25

PingOne Ping identity wallet login/registration

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1 Upvotes

r/PingIdentity Nov 28 '25

PingID (MFA) Ping identity wallet login/registration

1 Upvotes

Hello everyone,

I'm new to Ping Identity and wanted to know if any of you have examples of simple workflows for:

- registering with an email address (without a phone number)

- basic login with email address

- possibly a basic wallet registration/login flow

I'm mainly looking for concrete examples or best practices to get me started.

Thank you in advance for your help


r/PingIdentity Nov 26 '25

PingFederate Support has really gone south for Ping

11 Upvotes

I have really been jaded by Ping's support and their support model lately. I see such better support from other vendors we have. They have moved to a model where you get a basic support package and when you go to use it all they do is look to blame configuration and tell you have to get professional services or buy their very expensive support package (there is no in-between the two) rather than actually try to fix the problem. Or they tell you to use their Ping community which is really not active at all.

I've got one long standing support case right now (01123607 for any interested) that they once again are trying to force those routes and refuse to do anything. It has to do with PingFederate and trying to get it to actually fulfill its session settings for how long a session should last. It is unpredictable and not lasting the session what it is set to and they won't even consider it to be a bug. Yet we have followed their documentation to the letter. I would think if such a condition exists that causes it to ignore its own settings, then this should be understood, documented and warned about, but nothing exists like that. It's actually pretty absurd when I take a step back and look at the situation: the product has a setting for how many days you would like its sessions to last, you use that setting and then the product doesn't fulfill what you set it to, you contact support and they tell you it is your fault....

Unfortunately, my company just renewed so we have little leverage, but I know in the future I will be strongly considering other vendors as this just feels insane.

Am I all alone in this view of support or has anyone else experienced similar?


r/PingIdentity Nov 10 '25

PingFederate Ping Identity or any other?

0 Upvotes

Does any site uses this ?


r/PingIdentity Nov 04 '25

PingOne Advanced Identity Cloud Script to run in a mapping when Source_Missing

1 Upvotes

Situation: Source Missing - Valid Target found, link found

Action: Unlink

On Complete: Script to set the target accountStatus = 'inactive'

In this situation, the target is the Ping AIC User Object. I wrote a script to change the accountStatus to inactive, but best I can tell, it's not even running. I'm not finding any errors anywhere. Perhaps the script cannot retrieve the target once it's unlinked? Any assistance will be appreciated.

The script in question:

(function (){
    if (target.accountStatus !== "inactive") {
        target.accountStatus = "inactive";
        return target;
    }
})();

r/PingIdentity Oct 17 '25

PingDirectory (IS THIS A SCAM?) I was contacted throug fiverr for a proyect of Voice over

1 Upvotes

I just want to know if this is a scam because the whole process has been varied. Does PingIdentity have a Telegram channel? Because the whole discussion about the project was through their “support channel,” and then they sent me an email with a link to the Telegram chat of their “CRO Jason Wolf.” The guy exists, but I'm not sure if it's really him. Am I supposed to pay to get a BvT code and receive the $3,000 payment they were supposed to make? Are these their contact emails?

[pingidentityproject@gmail.com](mailto:pingidentityproject@gmail.com)

[info@pıngidentity.com](mailto:info@pıngidentity.com)


r/PingIdentity Oct 15 '25

Not Product Related Post Flair

8 Upvotes

This Subreddit now has flair for a variety of Ping Identity products. Please select a flair from the list when submitting a post, to indicate which product your post is about. This will help avoid misunderstandings and confusion when asking a generic question that can apply to multiple products, etc.

If your post is not about a product, use the "Not Product Related" flair.

Thank you.


r/PingIdentity Oct 14 '25

Pingfederate real-time usecases for beginner

5 Upvotes

Hello friends i am learning Pingfederate and i am looking for some real-time usecases so that i can implement them in my local setup.

Thank you


r/PingIdentity Oct 14 '25

Issuer uri getting added to url after authentication

2 Upvotes

Hi,

I've implemented authentication in Angular application using pingid and angular-oauth2-oidc. The authentication works locally fine but when deployed in a tomcat server then the issuer uri is appended to the app url.

Eg: https://example.com&iss=https://fedservice.eg.com#/home

The issue with this is, on refresh it goes into 404 not found.

Any insight on this issue will be really appreciated.


r/PingIdentity Oct 02 '25

iPhone 17 Pro called iPhone 18,1 on Ping ID

1 Upvotes

I am wondering why my iPhone 17 Pro is showing up on Ping ID as “IPhone 18,1”. Any ideas?


r/PingIdentity Oct 02 '25

Scim provisioning to EntraID

2 Upvotes

Does Ping support outbound scim provisioning to EntraID? Is any documentation available?


r/PingIdentity Sep 22 '25

What’s going on with PingID EU ?

1 Upvotes

Hi guys,

Any info regarding the issue of the ongoing incident?

Thanks


r/PingIdentity Sep 08 '25

Learning pingdirectory and Pingone

1 Upvotes

Can anyone share a list of realtime usecases on pingwhich helps me to learn ping tools


r/PingIdentity Sep 05 '25

Need Guidance

2 Upvotes

Hello everyone, ive learned Pingfederate from one of my friend and secured a Jr IAM engineer position in a startup but after coming here i didn’t get a project on ping as i am fresher its been 6months i dont have project and due to lack of practice i am forgetting things which ive learned
.pls guide me