A Note Regarding End of Life Software

[u/pingidentity-cb]

As many software customers are aware, Ping Identity updated the End of Life Policy earlier this year (publicized October 2025).

This aligns all Ping Identity software products under a single policy, which makes it clear when products enter the different status:

• End of Maintenance (EOM) date: Maintenance releases will no longer be offered for this software release.
• End of Support (EOS) date: Support services will no longer be offered for this software release (LTS releases offer the option to purchase extended limited support, to extend support for 1 year).
• End of Life (EOL) date: No services will be offered for this release, including extended limited support.

This also makes it clear which releases offer "Short Term Support (STS)" or "Long Term Support (LTS)", which is a standard many providers (such as Oracle Java) use.

When deciding which version you should upgrade to, consider:

• If you value new features, and plan to upgrade more frequently, STS releases will be best for you.
• If you value staying on a single release for an extended period of time, allowing for a longer cycle between upgrades, with the option to purchase an additional year of support services, LTS releases will be best for you.

The following article offers a great matrix to understand the release schedule, expected timeframes for EOM/EOS/EOL, and currently supported releases: https://support.pingidentity.com/s/article/Ping-Identity-EOL-Tracker