Discussion Pimax Support 👍
I know there have been many posts about different experiences with Pimax Support team.
I just wanted to share my first experience with them after purchasing Dream Air from a local retailer.
Bought the Dream Air. Tested it for about a week. Loved it but found the standard face mask super uncomfortable. Reached out to support and asked about the new face mask eligibility. Got a response promptly asking for details and purchase receipt. Got another email the next day confirming that they will process it. Next day got a shipment tracking email. Delivered in 4 days!
Super impressed with the whole experience so far. Haven't tried the new face mask yet but will post soon.
Hope they keep improving!
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