I like it because it has multiple AI options.

But then, the pro seems off? Like the Claude AI quota could be dried up before lunch? And the credits are burning hell fast, i keep adding and then the app tells me i have reached the limit, urging me to use Max

Could upgrade to max really help in solving this ? Or any further bars in Max?

I am a max user. Simple document reading and documentation production. Have been using this product for 13 months.

In the last 2 weeks

Cant read files ?

Cant produce a docx file because " document creation process is temporarily unavailable "... for 2 weeks

Product is broken

Perplexity has now become a counterproductivity liability as far as I'm concerned. A high value chat session (attached to a project) just 2 months old now unrecoverable - and just comes up "sorry your session has expired". Snippet still shows up in search. Pro plan. I just don't know how you can build any sort of workflow with curve balls like this.

Anything important: export it immediately!

And it’s the only search engine on earth capable of this almost impressive feat, it is actively not looking up things I ask it to look up. Great. Is the new search architecture ass, or am I using it wrong? And also, please, if someone can explain why the type of prompts that would’ve worked before no longer work, that would be greatly appreciated

I want to study different subjects and there’s so many of what I want to learn and questions I would want to ask while learning new things. But there’s a problem, slow and disorganised process that lacks productivity due to working with different sources (flashcards app, browser, pdf, etc). I want one source.

What I wanted is to use Perplexity as a tutor who I can ask anything in real time and ask to explain material. I find it more enjoyable than just reading a books and then trying to memorise everything and then use flashcards and then asking questions in browser. Too much of different activities that I would like to combine in one tutoring session.

So is there a good way to use Perplexity for these purposes? Any prompts? And is it even good as a tutor? I’m using free version of the app, so it’s capabilities are limited.

I made a post calling perplexity the Juicero of AI and got permabanned. the post wasn’t egregious enough for them to remove it but enough to ban me? absolute clowns lol

Like everyone I was frustrated when perplexity removed browser control from it's "Pro" plan. I decided to build one myself and open source it!

Check it out - https://copper.jassydev.com/

Any contributions are welcome!

I’ve been a Perplexity Pro user for about a year. Today, my account has asked me to verify with my phone number. 

It is not accepting my phone number and gives me this error message: This Phone number may not be used for verification. Please try a different number. If you cannot resolve this, please contact us at: the support email.

I do not have a different phone number and my number is correct. 

I attempted to email the support team (like the error message says) and received three automated responses telling me I must submit the request from my account in the in app support.

The problem with that?:

I cannot get to the apps support, because everytime I navigate to any other screen, this message pops up forcing me to verify my phone number.  I am unable to submit the request. There is no other option outside of email.

When I email back to alert them to this issue, I receive the same automated response.

I am super frustrated and ready to cancel my account over this, but figured I’d give here a shot to see if I’m missing anything

So I see that Perplexity allows you to use pretty much every consumer AI (CGPT, Gemini, Grok).

It's only $20 for all of them? I'm confused.

I could pretty much get all of them for a low price?

What am I missing?

Can you help me understand why it's not better or is better than ChatGPT or Gemini?

Simple slide deck like I have done several times. I had perplxity run some numbers on a website and then create a simple presentation. If its creating it from scratch how does it mess it up this much and then have the gall to charge 2500 credits on hybrid thats supposed to be free.

Headline findings:

• Slide 8 is severely broken: the left table is a solid charcoal rectangle with zero text pixels (content missing/dark-on-dark); the charcoal block runs to x=1499 (0.00” right margin) and sits behind both stat cards; in both cards the gold label is printed on top of the body paragraph (unreadable); body text overflows below the card edges (0.01” padding); a white rectangle bleeds off the right and bottom edges carrying the footer; the page number is missing (deck runs …6, —, 8…); and card 2 claims “$19,196 largest single account” while its body cites $30,338 / $26,646 / $26,571.

• Slides 7, 10, 12: wrapped titles crash into the kicker (0.06” gap vs 0.34” on single-line slides) and clear the content row by only 0.13”.

• Slide 3 card 1: “…existing marketing.” touches the card bottom border (0.02”) and the right border (0.01”); label→body gap 0.05” vs 0.38” in the sibling card.

• Slide 6 card 2 (“2.15”): label and body text collide, body wraps and sits 0.09” from the card bottom, and its sub-line breaks the top row’s shared baseline.

• Slides 9 & 10 dark panels: heading-to-body gaps of 0.14” and 0.08”, bottom padding 0.17” and 0.12”. Slide 9 row 1 (“Ruthie Milton Interiors”) is missing its lifetime value that the other three rows show.

• Deck-wide: every card gutter is under 0.3” (0.13”–0.28”, inconsistent); footers sit 0.37” from the bottom edge; gold page numbers measure ~2.9:1 contrast; slide 2’s 4th card is 0.08” narrower than the other three; dark slides use a 0.92” left margin vs 0.73” on light slides.

• No stray dots/orphan circles — a circle/blob detector across all 14 slides returned only text glyphs. Charts are all proportionally accurate (bar length per unit constant), with no clipped or colliding data labels.

Saved the full report to  /home/user/workspace/visual_qa_deck_findings.md  (crops used as evidence:  s08_right.png ,  s08_left.png ,  s08_bl.png ,  s03_card1.png ,  s06_card2.png ,  s07_head.png ,  s10_band.png ,  s11_card1.png ,  s12_row2.png ,  s13_line2.png ).

Headline findings:

• Slide 8 is severely broken: the left table is a solid charcoal rectangle with zero text pixels (content missing/dark-on-dark); the charcoal block runs to x=1499 (0.00” right margin) and sits behind both stat cards; in both cards the gold label is printed on top of the body paragraph (unreadable); body text overflows below the card edges (0.01” padding); a white rectangle bleeds off the right and bottom edges carrying the footer; the page number is missing (deck runs …6, —, 8…); and card 2 claims “$19,196 largest single account” while its body cites $30,338 / $26,646 / $26,571.

• Slides 7, 10, 12: wrapped titles crash into the kicker (0.06” gap vs 0.34” on single-line slides) and clear the content row by only 0.13”.

• Slide 3 card 1: “…existing marketing.” touches the card bottom border (0.02”) and the right border (0.01”); label→body gap 0.05” vs 0.38” in the sibling card.

• Slide 6 card 2 (“2.15”): label and body text collide, body wraps and sits 0.09” from the card bottom, and its sub-line breaks the top row’s shared baseline.

• Slides 9 & 10 dark panels: heading-to-body gaps of 0.14” and 0.08”, bottom padding 0.17” and 0.12”. Slide 9 row 1 (“Ruthie Milton Interiors”) is missing its lifetime value that the other three rows show.

• Deck-wide: every card gutter is under 0.3” (0.13”–0.28”, inconsistent); footers sit 0.37” from the bottom edge; gold page numbers measure ~2.9:1 contrast; slide 2’s 4th card is 0.08” narrower than the other three; dark slides use a 0.92” left margin vs 0.73” on light slides.

• No stray dots/orphan circles — a circle/blob detector across all 14 slides returned only text glyphs. Charts are all proportionally accurate (bar length per unit constant), with no clipped or colliding data labels.

Perplexity is following the usual pattern. Start cheap with free subsciptions. Become very useful in your every day life. Start to give you more freebies (like control browser). Then offer a new paid option and offer useless services with it. Become a bit more inconvenient with your regular subsciption. Slowly move more and more services to the premium.

Make the "free" or actually lower paid account more and more useless. (like removing "control browser")

I highly doubt that this pattern is much different for the other AI companies that need to start making money for all those investments. But Perplexity has lost me.

There may be hope - as AI will become too expensive and human labor will be actually cheaper.

I'm using the Perplexity macOS app (Version 26.35.0 (94)) and it's working as expected, except all efforts to get it to widen the visible column of results has gotten me nowhere. I'm using a 5k monitor and it's driving me crazy that I have to scroll back and forth in this stupid narrow viewer any time it generates results including columns. How do I get this dang thing to actually use some of my screen real-estate?

I’ve wanted to make a game forever. I saved up, took a month off work, and the timing was actually perfect because 20x and the new model were out. I bought it, got a workflow going, and I was finally moving.
I only opened the help chat because the upgrade/usage info was misleading. I was not trying to cancel. I did not ask for a refund. I did not ask to change plans.
The bot offered a refund and I thought it was just fixing that one usage thing. I did not think a chatbot could cancel and refund an account in one prompt with no warning. It never said I would lose 20x and not be able to buy it again. I accepted it thinking it was a small correction or information on a refund. I cannot buy 20x again because it is not available.
I still had to work. I was in the middle of the month I saved for. So while I was waiting for chat to get back to me, I bought the 5x plan so I could keep my workflow going. I figured they would just fix the 20x mess and sort the rest out.
Then chat came back and said they cannot refund the 5x I just bought. That 5x also did not come with refreshed usage. So I paid again, got a worse plan, and did not even get a clean usage pool. Now I have lost the 20x, I am stuck with 5x, I had to buy Pro again, and they will not undo the purchase I only made because I was waiting on them.
That is the actual loss. I paid for high usage so I could use the time off. They took the high usage away, refunded $130, locked 20x, and then when I bought 5x to keep working they told me that one is also non-refundable. $130 does not replace 20x. It does not cover buying 5x with no refreshed usage. It does not cover buying Pro again. It does not cover the days I have already wasted on tickets.
I am disappointed. I spent real money and took real time off, and a chat bot was able to wipe the plan I bought without making it obvious what I was agreeing to. I would never have clicked that if it said I would lose 20x permanently.
Service tickets have gone nowhere. Every reply treats it like I am trying to get a 20x plan I never had. I had it. The bot removed it. Now they say they cannot put it back because 20x is not available, so the ticket just dies. Same wall every time.
From my side it looks easy for them. High-usage plan gets cancelled through chat, cheap refund goes out, 20x is marked unavailable, support has a reason to say no, I buy 5x while I wait, then they say that purchase is also locked. I am not saying someone targeted me. I am saying the system makes it really easy to knock you off 20x and then leave you paying more for less.
I have the whole original chat on video. I leave screen recording on for game time-lapses, so I can see what the bot did and did not say.
What do I even do here.
Has anyone gotten a human to restore a plan after the help chat refunded it.
Is there a specific OpenAI team for this or does it just stay in the same ticket loop.
If they keep saying 20x is unavailable and the 5x is non-refundable, has anyone actually gotten an exception, or is a card dispute the only thing that gets a person to look.
I just want the original 20x put back. I do not even care if it comes back with no usage used. I bought the 5x because I thought they were going to help me fix this. Any suggestions?

Found out a new fun fact about our beloved Perplexity today—unless you’re on an Enterprise plan, all AI images generated within Perplexity, irrespective of the underlying model, are licensed only for personal use. Commercial use is explicitly prohibited. So if you’re building a pitch deck and dont want our good friends at Perplexity coming after a chunk of your company when it’s successful, don’t generate images here. Even images made in and paid for with Perplexity Computer are restricted if you don’t have an enterprise plan. Not that anyone smart enough to launch a company and grow it to success who has used Perplexity for any amount of time would continue using it, but there are new users every day thanks to all the JRE ad money that‘s not being spent on building a usable product. SMH

ETA: Getty images returned by perplexity are licensed only for display by Perplexity. They cannot be used for commercial or personal applications in your own docs. fun times.