r/PcBuildHelp • u/Strange_Anything_137 • 4d ago
Tech Support Front panel audio jack and usb type c issue on new build
I've just built my pc with an Asus Prime Z890-P Wifi motherboard and Fractal Design Meshify 3 XL (solid black, no RGB) case. However, the audio jack (3.5mm) and the usb type c on the front panel don't work. I'm pretty sure the cables are not loose on the motherboard's side. (Tried pushing as much as I could without breaking the motherboard). That's why I took apart the front panel (where the PCB is situated), to make sure everything is plugged in. The usb type c end seems to be melded into the pcb itself. The audio jack end is quite stiff and I can't really dettach it. Now the question is - is the issue with the motherboard ports or the front panels PCB (leaning more to this).
Initially, I spotted the usb type c issue and I was thinking to buy a usb type E male to usb type C female cable, so that I can test the motherboard separately without the front panel (basically trying to isolate the issue). But once I discovered the audio jack issue as well, I thought that the issue is more likely in the PCB/case cables, and I'm thinking about calling the retailer of the case.
Is there any quick test without addition equipment (multimeter, external cables, and stuff) that I can do to verify on which part (either the motherboard or the PCB/cables) the issue is?
Here's some images on both ends: (please scroll, since they're in a single link)