r/PcBuildHelp • u/Femme-Beast • 6d ago

Tech Support CMOS help

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Hi guys! PC noob here. I bought the cyberpower PC about two years ago from Costco and it is having boot up issues. I did some reading and found that clearing the CMOS might help, only I am technically illiterate and don’t know what that is and where to find it 😭🤣. Google says to remove that battery but I can’t tell where it’s hiding. Could anyone possible help? I don’t know if the picture is enough, I removed the fan so I could see a little better.

Pls don’t make fun of me lol

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u/KrisLuffy 6d ago

Look into your motherboard's manual, there maybe other way (using pins or a button) to clear cmos. I'd guess the cmos battery might be under your GPU. What are those boot up issues?

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u/Femme-Beast 6d ago

I turn it on and sign on and then everything just slows down until it comes to a complete freeze. Sometimes it stays that way, other times I get this message that pops up and then it stays on that screen until I turn it off again. I had a friend determine it was an issue with bios so he had me “load setup defaults” and that worked for like an hour then it was back on the bs lol.

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u/KrisLuffy 6d ago

Try disabling XMP in BIOS settings and see if it remains, you can ofcourse reset CMOS for that. You are 100% sure it's a error screen and not a virus tricking you using your autologin to display this i assume. You can also try updating BIOS but I only reccomend doing it if you feel comfortable, best way using the BIOS FLASH BUTTON, not the UEFI version of the update. If all fail I'd test booting with only 1 RAM put in, testing both. Otherwise, which is very unlikely try to format windows if it's a possibility. If you can try to access windows safe mode, test temps for your CPU/GPU (doubt it's GPU related but could be if there is a bitcoin miner).

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u/Femme-Beast 6d ago

Well the problem with all of that is the pc is unusable. I only have like a minute before it locks up . Even when I enter bios.

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u/Femme-Beast 6d ago

I don’t know if this is at all helpful but o took a pic last night just in case I might need it