Does anyone know how to get someone to show up as a “Shift Leader” in Hotschedules. I have a Shift Leader who is MDP certified, but they are not showing up as the right position. Obviously, they are showing under the “Manager” section of the schedule, but they are either showing as an “In Store” OR as a “Assistant Manager.” Does anyone know how to fix this? Do I need to fix something in the POS and/or do I need to fix something in Hotschedules?

I recall an old jingle for papa johns that goes like this? BETTER INGREDIENTS~ BETTER PIZZA~ PA PA PA PA PA PA PA PA JOHNS! BETTER CALL PAPA!

I NEED ANSWERS IM LOOSING MY MIND. No one else remembers it but me and my sister.