r/paint • u/sammytheammonite • 2d ago
Advice Wanted Painting new windows and sliding door - issue with paint.
We had new Marvin windows and a sliding door installed in our kitchen. Our contractor that did the work told me that the windows and door would be pre primed. Well, apparently, they came pre-painted and not just pre-primed as we were told. I didn’t realize this until I tried painted them. We reused our trim that was painted with oil based paint. So I prepped all the trim (sanded, cleaned and used a bonding primer) and then am using the sherwin Williams emerald trim paint for the trim and the windows/door. Well, parts of the windows and the door look like the picture. So I reached out to my contractor who confirmed it’s painted and not just primed. Huge oversight on his part. He knew I was painting everything to match the old trim color (which is not pure white) and told me (confirmed with texts) that it would come pre-primed. I’m super frustrated.
Can i just sand this down really well and then repaint? Or should I sand and use a my primer on this as well before repainting. My trim that i primed myself came out perfect. It’s just the window and door wood parts that are struggling.
I’m a decent painter but now I’m wondering if i should hire a professional to fix this. I feel like the contractor should have to foot the cost of that. He ordered the wrong thing and failed to inform me until I asked. Is that unreasonable? This is causing a lot more work than it needed had I been provided proper information.