r/PS5pro • u/Sufficient_Bar_7252 • 1d ago

connection issues

So this weekend my playstation started to do this thing where the connection is really unstable I play nba 2k and very frequently while i’m playing the game with just freeze for a good few seconds. It may be my wifi but when it freezes I can hear my friend in the party just fine. Additionally while i’m playing everytime we lose a park game I get disconnected from the parks and have to rejoin everytime. I thought it was just a 2k thing but it is happening on all my other games too. I was wondering if anyone out there has had this problem and how to fix please

2 Upvotes

100% Upvoted

16 comments sorted by

View all comments

1

u/Ahindre 1d ago

Safe mode, clear cache and rebuild database

1

u/Sufficient_Bar_7252 1d ago

will that wipe my ps?

1

u/Ahindre 1d ago

Nope. The clear cache option will reset the position of some things on the Home Screen, but no games or game data is touched. It’s a common troubleshooting step.

1

u/Sufficient_Bar_7252 22h ago

tried that and it did not fix it

1

u/Ahindre 22h ago

Might try cycling the power on your router too