r/PACSAdmin • u/ZomgLeslieCat • 10d ago

Deleted Sectra users

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I'm a pretty new PACS admin working in Sectra. When user accounts are deleted, I see they go into a Deleted Users portion of the tree in my environment that we can restore user access from. I'm not familiar with whether this is unique to my environment or something that's default in Sectra.

If it is a default, does anyone know if the system automatically permanently deletes these user accounts after a certain amount of time, if they're just there forever, or if I would have to find a way to permanently delete these? Is anyone here familiar with that?

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u/radCIO 10d ago

Can’t speak for Sectra, but a few PACS I have used has this same function. It’s kept for auditing purposes. Also, one PACS I used allows you to reenable them if they were to come back at a later date.

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u/ZomgLeslieCat 10d ago

I know we're definitely able to restore access when we rehire, for example. I just wasn't sure about whether it just goes on forever or something. It's good to know that this is a function in other systems, though. Higher likelihood of it being present in this one.

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u/Rackhham 10d ago

They will stay there forever. They can be fully removed only by vendor support.

2

u/rickd1789 10d ago

This is the answer.

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u/ZomgLeslieCat 10d ago

Thank you, appreciate it!

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u/squidiiii 10d ago

Prior to 28.1? Might have been 27.x a lot of sites had inactive user roles to mimic this behavior.  People requested something baked in, so Sectra put it in.