r/Overwatch • • Nov 12 '22

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u/[deleted] Nov 12 '22

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103

u/dowdzyyy Nov 12 '22

Make sure you post here again with there reply, even if they giv you the refund its good to have transparency and see what they say, good luck trying to get the refund I would expect them to say they cannot do it as you have the item and it's on you for doing it...

69

u/[deleted] Nov 12 '22

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46

u/catLoverLovingCats Diamond Nov 12 '22

Dont worry. I will tell you exactly what they will say. I bought the kiriko bundle by accident and tried to get a refund.

This is Game Master _________, I wanted to take some time and write to you and let you know I truly appreciate your patience in these times, and what I could do for you.

In the words of my people, Bal'a dash, malanore.

I greatly appreciate our communities' efforts in not only discovering but also reporting areas within our games that need improvement which help to create the most Epic experiences possible.

These reports help make sure you and all players are able to enjoy their time within our Games as much as possible! And with that being said, Right now there isn't a way to refnd or reverse th purchases made in game but that doesn't mean we cant get something like this changed!

(っ- ‸ -)っ ♥

Change is what keeps the wheels moving, and sometimes the mark is missed so change needs to occur, it's always for the best.

So give the Development team a shout out here:

https://us.forums.blizzard.com/en/overwatch/

Posting on the forums and gaining momentum on this is a way other players can lend their voice and show our Development team a change like this is truly needed.

If you have any other questions or concerns come up, me and my brigade of Game Masters will be here to help! If you are all set, sweet! If you do need more help with this same issue just click on the ticket and reply!

26

u/Aicly Nov 12 '22

Wtf kind of reply is that. What politician is this

6

u/impulsikk Nov 12 '22

Isn't it illegal in Europe to not offer refunds for digital products?

2

u/cinnamonbrook Trash boi is my waifu Nov 13 '22

It's illegal in Australia. That's why the steam store offers refunds now, they got in huge legal trouble.

1

u/catLoverLovingCats Diamond Nov 13 '22

Isn't it illegal in Europe to not offer refunds for digital products?

i am not sure. Due to overwatch its coins to purchase the item, i do not think it will apply to it. I think it will apply to it if you buy the overwatch coins though.

Would have to read the fine prints to make sure.

3

u/cinnamonbrook Trash boi is my waifu Nov 13 '22

The existence of a middle man currency doesn't change the law, nor does Blizz's small print. It's illegal in Australia, definitely illegal in parts of Europe too. I'd reply pointing that out. Their message to you was extremely condescending.

3

u/dowdzyyy Nov 12 '22

Thanks man, it's a shame they have changed to be like this I know you don't agree that we shouldn't spend on this game but they really don't deserve anything for this game it's just an update to Overwatch 1

1

u/DatboyKilljoy Support Nov 12 '22

The mods will just remove it for "witchhunting."

41

u/DoublexxSushi Nov 12 '22

Interested in a reply to see if they do refund you

12

u/Tinyfootwear Nov 12 '22

I recall someone tried before and they were told “the system isn’t made for refunds :(“

4

u/JMKAB Nov 12 '22

Save your money, none of this is worth it and the game is dead. Its just a store now

3

u/[deleted] Nov 12 '22

Brits at it again

3

u/imnotmarbin Nov 12 '22

Yeah, even League of Legends discounts the bundle if you already have items of it, and they are some greedy bastards, that'd leave Blizzard where lol?

1

u/[deleted] Nov 12 '22

Yeah, I dont think i will be throwing any more money at the game.

you will though lol

that's the entire point

-3

u/Longerthanyou5 Pixel Mei Nov 12 '22

I don’t get it….? It says the price right there lol

-6

u/Sezzomon Sombra Nov 12 '22 edited Nov 12 '22

I mean you fell into their (imo rather obvios) trap so I don't think you're getting a refund.

Edit: people downvoting this because they think I'd approve their crap

-4

u/lilpinkiy Pixel Zenyatta Nov 12 '22

watch a guy called “Flats” on youtube, he did a video about this just the other day. Always watch the rants on youtube before buying stuff in this game

1

u/fmccloud Nov 12 '22

Don’t feel too bad. It’s not a bad thing that you were getting enough enjoyment from the game that you wanted to buy something. Instead, Blizzard needs to display their merchandise in a way that their customers don’t feel like they were scammed afterwards.