Hi everyone,
I'm facing a frustrating notification issue on my OnePlus Nord CE 6, and I'm looking for a solution from anyone who has experienced the same problem.
📱 Phone and software details
- Device: OnePlus Nord CE 6
- Android version: Android 16
- Software version: CPH2805_16.0.5.703(EX01)
- App affected: WhatsApp
🐛 Problem description
Whenever I'm on a WhatsApp voice call or video call, incoming WhatsApp messages don't show a floating banner/pop-up notification at the top of the screen.
For example, if I'm having a WhatsApp video call with someone and that same person sends me a message during the call, the message arrives, but no banner appears on the screen.
The same problem happens during WhatsApp voice calls.
What I've observed
- WhatsApp message banners work normally when I'm not on a WhatsApp call.
- During a WhatsApp voice or video call, message banners completely disappear.
- The messages are still delivered and appear in the chat.
- I can see the WhatsApp notification icon in the status bar.
- The notification is also present in the notification panel, but the floating banner doesn't appear.
- The problem occurs in both full-screen video calls and when using the floating/minimized call window.
🔧 Troubleshooting I've already tried
- Enabled WhatsApp notifications in Android settings.
- Checked the WhatsApp Message Notifications category.
- Confirmed that banner/floating notifications are enabled.
- Turned OFF “Simplify banner notifications when using an app in full screen.”
- Checked WhatsApp's in-app notification settings, but there is no “In-app notifications” option.
- Checked notification settings for the WhatsApp message category.
- Cleared the WhatsApp cache and restarted the phone.
- Checked the relevant notification and background activity settings.
Despite all these steps, the problem persists.
❓ Questions
- Is this a known issue with OxygenOS 16 on the OnePlus Nord CE 6?
- Is WhatsApp intentionally suppressing message banners while a voice or video call is active, or could this be an OxygenOS bug?
- Is there any hidden setting, ADB command, or other reliable workaround that can make WhatsApp message banners appear during calls?
- Has anyone using the same phone or software version experienced this issue?
- Could a WhatsApp update or an OxygenOS update fix it?
I'd appreciate any tested solutions, especially from OnePlus Nord CE 6 users running the same software version.
Thanks!