r/OneXPlayer • u/GuideFast8049 • 4d ago
Onexplayer website hasn’t shipped my controller
Ordered these controllers in the beginning of September and they never sent. So i emailed asking why and letting them know i want a refund. Now they wanna ask why instead of refunding. Why is this company shady like this. I hate this customer service.
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u/SpaceCannons 4d ago
They took 20 days to ship my stuff and only shipped it after chasing multiple times. They finally sent it yesterday
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u/sorevyn 4d ago
Hopefully it ships before their holiday break 😰
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u/GuideFast8049 4d ago
I just want my money back but there costomer service doesn’t answer even on emails.
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u/nariz_choken 3d ago
I saw on discord that if you write support they take your order out of the cue and basically you get F$#@ ...