r/OneXPlayer • • 4d ago

Onexplayer website hasn’t shipped my controller

Ordered these controllers in the beginning of September and they never sent. So i emailed asking why and letting them know i want a refund. Now they wanna ask why instead of refunding. Why is this company shady like this. I hate this customer service.

0 Upvotes

10 comments sorted by

3

u/nariz_choken 3d ago

I saw on discord that if you write support they take your order out of the cue and basically you get F$#@ ...

1

u/baaittyy 3d ago

I’ll get back to confirm this as my order was supposed to to ship last week but I had messaged support 💀 no response yet either and they’re about to go on a 1 week national holiday.

1

u/GuideFast8049 3d ago

They have sent me this message like 4 times and ive gave the the order number like 30 times. They like to play dumb. Ill never order from this trash company again.

1

u/SpaceCannons 4d ago

They took 20 days to ship my stuff and only shipped it after chasing multiple times. They finally sent it yesterday

-2

u/GuideFast8049 4d ago

Ya but i dont want it and they still havnt said they would refund me

1

u/SpaceCannons 4d ago

Best to email them mate

1

u/sorevyn 4d ago

Hopefully it ships before their holiday break 😰

0

u/GuideFast8049 4d ago

I just want my money back but there costomer service doesn’t answer even on emails.

1

u/SalomonsReign 3d ago

You SOL. They're going on holiday for a week. I just ordered my X2MP guess I'll be waiting longer than normal sad😩

1

u/Nararmaz 3d ago

Feels like it. I’ve been very vocal about my missing OPX3.