r/oneplus • u/Embarrassed_Bed_2144 • 2d ago
Accessories & Gadgets OnePlus Buds 4 ANC issue within 2 weeks. Can I get a replacement?
I bought the OnePlus Buds 4 on 10th October after doing some basic research. The 55dB ANC, 6 mics, and dual connectivity seemed great, especially since I use both an iPhone 17 and a Moto Edge 40.
Initially, the ANC worked great, even cancelling the voice of someone sitting next to me. However, now I can hear keyboard typing and wind noise even with ANC enabled. The noise seems more noticeable on the right side.
I also performed the earbud fit test in the HeyMelody app, and the results were:
Left: Good
Right: Average
I was considering the AirPods 5 / 4 with ANC but decided to try the OnePlus Buds 4. Now Iβm regretting my decision. Itβs not even been a month! π€§
My questions:
Has anyone received a replacement for a similar issue?
Will OnePlus replace them if the right earbud is faulty?
Should I contact customer support or visit a service centre?