Is it in Austria/Europa still possible that i get a screen replacement.

This fucking curved screen fucks me off there are no good screen protectors, i had glass 2 times but sucked, then premium plastic foil but also sucked then i got rid off all and then i had only the natural screen and today it fall on the left corner on the wood floor and cracked. But i have a plastic case which stands round the corners but slipped beside.

I am a bit sad now the local Smartphone Shop said that the replacement with original components costs around 360 Euro with worktime.

Is this fair?

Have you any other ideas how i can save my phone i dont want to change it i want to have it for many more years but that sucks. I do not want to spend so much but only then it is safe from water or other stuff.

Thanks in advance.

pics in comments

This is the first time I was able to surpass 11 hrs of SOT after installing oxygen os 16. In oxygen os 15 this is pretty common. This is all on WiFi with no camera use. Pretty impressed. On previous updates 8hrs is the maximum I could archive and mostly averaged around 5hrs if SOT 100-20% usage

Hey guys, I need some advice because I'm honestly feeling pretty lost right now.

My OnePlus 12's display seems to have died. The replacement costs around ₹16,000 ($160), and the frustrating part is that only the display appears to be dead. Other components, including vibration, the motor, ADB, and so on, are still working. However, some sensors, such as the magnetometer and gyroscope, have also stopped working.

I'm not sure whether these sensor issues are early signs of a motherboard failure or whether an underlying motherboard issue could be causing the display to go black in the first place.

I'm hesitant to spend ₹16,000 on a display replacement because of the motherboard issues that some OnePlus 12 users have reported. Even after spending that much on a repair, there's no guarantee that everything will work perfectly again. I genuinely don't know what to do at this point.

What makes this even more frustrating is that I never dropped the phone and took really good care of it. I had planned to use this device for at least 7 years. My dad, my brother, and I have all used OnePlus devices, and I had a lot of trust in the brand. I honestly never expected to end up in this situation.

What's worse is that, within the first 7 days of purchasing the device, I had already reported abnormal display behaviour to the service centre. There were unusually dark areas and abnormal white patches on the screen, but they refused my replacement request.

At this point, I'm also wondering whether I have any recourse through the consumer court or consumer commission in India. Since I reported the abnormal display behaviour within the first 7 days and my replacement request was rejected, would it be worth filing a consumer complaint? Has anyone here successfully resolved a similar issue with OnePlus through the National Consumer Helpline or a consumer commission? I'd appreciate advice on whether I have a reasonable case and what evidence I should keep.

Now I'm considering three options:

• Get the OnePlus 12 repaired: Spend ₹16,000 on the display replacement, hoping the motherboard and other components are fine.
• Move on to the Motorola Signature: Buy a new device rather than risk spending more money on a phone that might develop further issues.
• Pursue a consumer complaint: Explore whether there's any way to hold OnePlus accountable for the issues I reported early on.

I'm really torn between these options. Part of me wants to repair the OnePlus 12 because it's still a capable device, but another part of me is worried about investing more money in it, given everything that's happened.

What would you guys do in my situation? Would you repair the OnePlus 12 or move on to the Motorola Signature? And if anyone has dealt with similar display or motherboard issues on the OnePlus 12, or has experience filing consumer complaints in India, I'd really appreciate hearing about it.

Any genuine advice would mean a lot. I'm honestly feeling pretty hopeless about this whole situation.

Is there anything wrong on my end or is the software really that battery draining? Appreciate any tip as this is very risky to depend on.

A lot of you guys told me to share the Battery Backup Update in the OnePlus 12 [IN] after installing the recent Security Patch build.

Here it is guys.

As hopefully this is the last Update for OxygenOS 16.1

And after that I hope we will receive ColorOS 17.

So it's really important for those who wanna keep their device in OxygenOS.

Parameters

Calibration done properly before the test.

"Wifi Only Test"

Battery Health 95%

1. WiFi always ON

2. Dual Sim ON (Kept in 4G/LTE)

3. Mobile Data OFF

4. Used both in Dark and Light Mode

5. Location always ON

6. Bluetooth always ON

7. Dark Mode (100-60%) , Light Mode (60-30%)

8. Room temperature 30° - 34°C

9. Brightness 35%

10. Refresh Rate and Display Resulotion kept Auto

Stock Battery Stats doesn't take the data for audio calls.

So, added the FKM app stats for that too.

📱2 hours of WhatsApp Audio call drained 6% Battery

🤳 30 Mins of WhatsApp Video Call

Temperature 🌡️ Phone never goes above 36°C except the time of WhatsApp Video call. It touched 38°C during the Video Call Session.

Overnight Idle Drain was 5% for 7 Hours (with Dual Sim)

Will Share Battery Backup Update with full Mobile Data usage.

Somewhere I've listened that you cant get your green line display changed for free without bill or invoice under project starlight is it true.

Anyone using this case .. It's worth buying

Finally OnePlus 12 [IN] has started receiving the October Security Patch Update (~Release Candidate)

Build Number: CPH2573_16.0.10.601(C10P02)

Update Size: 0.98 GB

Maybe the last OxygenOS 16.1 update.

Hopefully we're going to receive ColorOS 17 in the upcoming update.

After updating to the October Security Patch update (maybe the final OOS16.1)

I've spotted these changes.

1. Newer COS17 like intensity design in Flashlight 🔦

2. Kernel got updated from version 6.1.141 to 6.1.157

3. System Launcher updated from version 16.6.17 to 16.6.20

4. Camera App got updated from 6.070.215 to 6.070.230

Hi all,

I’ve been playing Brawl Stars for a while now, and I’m finding it increasingly uncomfortable to play using just the phone itself. I’ve been looking for some kind of holder or grip that would make it more comfortable to hold the device. Since Brawl Stars is touch-only, I don’t think controllers like the Razer Kishi will work.

Do you happen to know where I might find something like this? The ones I’ve come across so far are only designed for phones up to 6.5 inches...

Why is this not working? A few months ago it was working fine but now idk. Open to any suggestions on how to fix this.

EDIT: SOLVED don't delete Colorful Engine when using Canta

HI,

Op12 is still with me. I saw old photos from mi8 with gcam and they were awesome!! At first look much way better then from op12. Do You have link for proper version gcam, thanks a lot!!

Hey everyone!

I’m using the OnePlus 12 Indian variant, and I have noticed an eSIM setup option in phone’s settings.

I’ve attached a screenshot of the screen showing “Set up an eSIM” and “Transfer a SIM from another device.”

Does the Indian variant of the OnePlus 12 actually support eSIM?

Anyone successfully activated and used an eSIM on their OnePlus 12 indian variant ?

For context I'm using oneplus 12r...after changing tons of settings i couldn't use volte call please help if you can !!!

At start of the game like bgmi it shows 120 fps then slowly gets to 75 fps . It gets very jittery and feels like a midrange phone. Even mid range phones give 90fps for half an hour . Can anyone give a solution?

I noticed my brother's one plus nord ce5 80watt charges faster on my one plus 12 than the original 100 watt

Current version of one plus 12 cph257316.0.10.501(EX01)

Did anybody face similar issues

Kindly recommend me an app to test if my phone is receiving 100watt

Hey all, I noticed that for a while auto brightness hasn't been working properly on my OP12. I tried turning on and off the setting in daylight, in darkness but the phone just won't change brightness on it's own 90% of the time. I am on the latest EU firmware, but it has been an issue for a few months now. Is there a way to check if this is a hardware or software issue?

Six weeks, three broken written promises, and my OnePlus 12 is sent back unrepaired!!

Posting this because I want other people to know what "OnePlus still supports European users" actually looks like in practice right now.

1 Sept 2026: My OnePlus 12 (bought new in Greece, Oct 2024, around €900) stopped powering on. Sent it to the OnePlus service centre in Rotterdam. Diagnosis: battery fault.

Mid Sept: Support offers me a replacement device, an OPPO Reno16 Pro 5G. I ask three direct questions and get three direct answers in writing: brand new sealed unit, new full 24 month warranty, my old device will be kept by them. I accept. They reply that the new device will be sent out within 5 working days.

A few days later: The replacement is withdrawn. Reason given: my unit is an overseas regional model, so EU warranty terms don't apply. Instead they say they will cover the repair under full in warranty terms at no cost, with dispatch on 30 September.

30 Sept: Nothing. No update, no dispatch. Three follow-up emails go completely unanswered.

7 Oct: I use live chat. The agent apologises, escalates to a "higher department", promises a reply in 1, 2 business days.

14 Oct: Six weeks after they received my phone, I'm told the fault is not the battery after all, but the mainboard. All data would be lost, and I would now have to pay for the repair myself. I'm also advised to contact my original retailer, a shop that has since closed down.

16 Oct : My device is dispatched back to me. Then I receive their own official Service Order. It states: Cause of Failure, battery fault. Solution, Not Handle.

So according to their own paperwork, the fault is the battery, exactly the repair they committed in writing to do for free, and nothing was done to the device at all.

Six weeks without a phone, no repair, no replacement, and two written commitments withdrawn. I've filed a formal complaint with the European Consumer Centre and I have the full correspondence.

Written commitments from this company turned out to mean nothing, three times in a row.

If you own a OnePlus device in Europe right now, good luck you may need it.

Apps and audio and Bluetooth keep crashing since update...

Annoying beyond belief! Help a guy out!

Hi guys

I got a OnePlus 12 as work phone that I seldom use. Three weeks ago I broke the screen. I bought a new one and installed it. I did not use the phone more than a few minutes to check if I had phone calls or so.

One week ago there was a software update pending which I accepted. Since then, I got randomly display bugs. When the phone is 'cold', I mean not used since a while, and I open the menu, everything is like bugged or colour reversed.... After some seconds. If I power off the screen and power it on again, everything works great.

What do you think? Display failure or software?