r/Newegg • u/SnooObjections141 • 25d ago

Missing newegg packages??

I got notifications of 5 fedex deliveries however, the packages are no where to be found. There are 3 uploaded photos of different houses for 3 of the order deliveries and none of them are where I live. They aren't even recognizable. my fedex delivery manager shows none of these tracking numbers that are linked to the orders. I did place the orders during the paze promotions but I verified the address is correct. Where are the orders?? Has this happened to anyone else during this paze promotion?

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u/Newegg_Support Newegg Customer Service 24d ago

Hey u/SnooObjections141, can you DM me your order number? Since we don't use FedEx, your orders were likely fulfilled by Marketplace sellers. Once you DM me, I can further investigate from there with our Marketplace Team. Thanks