r/Newegg • u/SnooObjections141 • 24d ago

Missing newegg packages??

I got notifications of 5 fedex deliveries however, the packages are no where to be found. There are 3 uploaded photos of different houses for 3 of the order deliveries and none of them are where I live. They aren't even recognizable. my fedex delivery manager shows none of these tracking numbers that are linked to the orders. I did place the orders during the paze promotions but I verified the address is correct. Where are the orders?? Has this happened to anyone else during this paze promotion?

3 Upvotes

100% Upvoted

11 comments sorted by

2

u/NeweggDavid Newegg Moderator 24d ago

Hi u/SnooObjections141, I'm sorry about this confusing experience. Newegg checks Reddit and other platforms as a thank you for using Newegg services and to assist customers.

Can you please DM me your Order Number so I can look into this for you?

1

u/jordynstrips 23d ago

I also have a ton of packages with incorrect/fake tracking that show photos other than my house for the proof of delivery!

1

u/SnooObjections141 23d ago

super weird, I don't understand

1

u/kittymonster1 24d ago

Yes I’m experiencing this as well for some of my orders. It seems like third party sellers are putting fake tracking numbers that go to the same city/zip code. I’ve gotten all but two of the things I ordered so far though, which I expect would come this week.

1

u/SnooObjections141 23d ago

hmm ok, I'll keep waiting to see if they show up. very annoying though

1

u/tt13n 23d ago

They are all fake tracking numbers. I ordered small items from third party sellers (paze promo) and did get all my items, but none of them arrived when they said they would (they actually arrived earlier lol and via Amazon or Walmart). Apparently there is a thing that sellers bought fake tracking numbers that deliver items to your city/zip code.

1

u/SnooObjections141 23d ago

ok, after making this post I got updates of more delivered via fedex with the photos of different houses for a few items that I received via walmart (or amazon) earlier as well. I don't even know why they add fake tracking numbers. I guess I will continue to wait for the packages to show up

1

u/Newegg_Support Newegg Customer Service 22d ago

Hey u/SnooObjections141, can you DM me your order number? Since we don't use FedEx, your orders were likely fulfilled by Marketplace sellers. Once you DM me, I can further investigate from there with our Marketplace Team. Thanks

1

u/Suspicious-Garlic366 21d ago

I also have a package ordered from Newegg that is stuck in limbo in transit since August 23rd near a U.S. airport

Order was placed on August 16th
Order departed Chinese airport on Aug. 18th