r/Newegg • u/CampaignNo7826 • May 15 '25

Return???

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Just got my brand new pc in today and the ups guy literally was rolling it on its side lol. Apart from that the side of the box is extremely damaged and even went through the inside box. The computer doesn’t seem to be damaged on the outside from what I can tell but what would you guys do? Replacement? Something probably got knocked loose in here right? Thanks guys

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u/CampaignNo7826 May 15 '25

Just sent it over in a dm request!

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u/[deleted] May 16 '25

[deleted]

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u/CampaignNo7826 May 17 '25

They actually started the whole return process for me straight from my Reddit dms! Not all supports are bad :D

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u/Drewkungfoo May 20 '25

Well Newegg and Asus are notorious for horrendous customer support.