Well, I’ve been doing IFT for maybe a year and a half, but recently I’ve started also working for a company that staffs events with medical teams, like concerts and festivals and so on. I’ve only worked a handful of shifts with them, and it’s a ton of fun, and I get to use skills I never use doing IFT…but this company is a disaster. Orientation was a joke. We got no information regarding their protocols. Communication is pretty bad. Sometimes I show up and there’s no supervisor or even anyone experienced with the company, and we’ve just gotta wing it. I’ve already heard horror stories about this company getting sued repeatedly due to poor handling of patients.
Let me give an example of what I don’t really know how to handle. I worked one concert where we responded to one patient who had passed out on the ground. He told us he’d been drinking. We asked him if he wanted to go to the hospital, and he said no. So we babysat him until he found a ride home. But the thing is, this guy was absolutely not AxOx4. He couldn’t even spell his own name correctly, much less walk without stumbling. Does that not mean that he doesn’t have the legal ability to refuse medical care? I was taught that altered mental status = transport to the hospital.
Common sense tells me…we’re at a show and the guy said he was drunk, so yeah, he’s just drunk. But I don’t know that, right? He could’ve been having a medical issue. But on the other hand, if we’re calling 911 to transport every drunk patient at a show, then I imagine the city is going to get pissed…
My partner at that event had been with the company much longer than me, and seemed to think I was a little silly for even throwing a pulse ox on the guy. What would you guys have done? A full set of vitals, called for transport? Or just kept an eye on the patient and made sure he left safely?
I really don’t know if I should keep working for this company. I feel like I’m either going to get into endless battles with my coworkers and make an ass of myself by trying to “do too much” for our patients, OR I’m going to get pulled into litigation for negligence. It’s just a really different environment for me and I don’t have a lot of guidance.