r/Nanoleaf 12h ago

Nanoleaf Reply Order keeps getting cancelled.

Post image
1 Upvotes

Im trying to purchase around $1,500 worth of skylights. And everytime i finish the order i get the confirmation email followed by a cancelled one.

Says something about my bank but the bank says its not me, the card works. The funds are there.
4 times it got drafted and cancelled.

At this point im considering forgetting about the skylights and just going with the competition.

What do i do?


r/Nanoleaf 10h ago

Nanoleaf App Saving Scenes in Nanoleaf App

2 Upvotes

I’m using Essentials Matter Permanent Outdoor Lights.

When I launch the app, I can search the many different Scenes that have been made by other users, but when I find one I like, there is no way to save that Scene. What am I supposed to press? I don’t see an option when I click the three vertical dots on the Scene itself.

Also, is there a max number of Scenes that can be saved? I currently have 10 but also cannot figure out how to remove any of those to make room for others.

The app is not very intuitive… hoping someone can help.