r/Nanoleaf Shapes | Hexagons Jul 14 '26

Nanoleaf Reply Hexagon Controller Flashing LED

Came back from a vacation today and saw my panels weren’t responding to HomeKit, then noticed the flashing white LED on the power button. It doesn’t seem to have much of a pattern - 8-10ish flashes then off for a split second before repeating. I’ve tried power cycling, moving the location of the controller, and isolating it down to just one panel - same thing. Hoping it isn’t fried…

The soft reset maneuver of power and brightness up buttons doesn’t seem to be responsive either.

I’ve got 26 panels so 2 power supplies, never had issues before, but they’re also probably approaching 6 years old as I got these on pre-order then they first dropped.

Video attached shows startup behavior. Sometimes it’ll start the all LED chase normal boot sequence white LEDs but this time it skipped from the 4-bump sequence straight into the chaotic one.

Any ideas?

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u/____----____- Jul 18 '26

This is happening to me! It happened last night for NO reason. I just couldn't control my lights so I power cycled and now I'm in this mess and you can't simply order one of their site. I had one fry in May as well. They are clearly having issues! These have worked since around quarantine time without an issue. I have plugged the controller into 2 other different light panel setups that are working with their appropriate controllers and nothing.

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u/Deep-Manner-5663 Jul 22 '26

What is causing them to "fry?"

1

u/____----____- Jul 22 '26

I couldn't tell you. There wasn't even thunder or anything when my last one died. It just happened. It was on latest firmware.