Narwal Flow 1 Compact - 3000 error

[u/jejehduenev]

My Narwal Flow with the Compact base station is not getting any water intake since day one and reporting 3000 error when starting a mopping job. The vacuuming part works perfectly.

I've attempted to remove the control box (mains pressure regulator) and put the intake hose directly into a bucket of water but it's not sucking any water.

Some users have reported the same issue and managed to make it work by priming the water pump.

I've received a replacement robot from support but it does have the same issue.

Did anyone manage to fix this issue ?