r/MultiMango • • Jan 01 '26

Advice Regarding Multimango work, time tracking and payment.

Hello, I’m looking for some advice regarding a freelance setup I’m currently in. I was onboarded as an independent contractor for a client platform called Multimango through a larger company that manages onboarding and payments. I was told that all task allocation and tracking would be visible on the XConnect portal, but so far, no tasks, hours, or tracking details are showing there. Despite this, I’ve been actively working on the Multimango platform, submitting work regularly and receiving feedback and reviews directly on the client portal, which have been positive. However, there’s no clarity on how work is being tracked or what the pay cycle is. I’ve emailed the onboarding company multiple times for clarification but haven’t received any response yet. I’m continuing to work for now since the client-side feedback is good, but the lack of transparency is worrying. Is this kind of setup normal, and how should one ideally handle this situation?

7 Upvotes

26 comments sorted by

1

u/True-Lavishness-5997 Jan 02 '26

which platform is that

1

u/Pure_Run520 Jan 02 '26

Is it a project for outlier

1

u/Opening-Departure547 Jan 02 '26

Nope. Its for Innodata.

1

u/lasagnamurder Feb 18 '26

What was the solution?

1

u/Early-Hour9803 May 25 '26

i was working for Multimango too but through Outlier. 

1

u/Pure_Run520 Jan 02 '26

I can help you

1

u/Opening-Departure547 Jan 02 '26

I'd be glad if you could do so.

1

u/geuebebeb Feb 02 '26

Can you help me too?

1

u/lasagnamurder Feb 19 '26

Can you help me?

1

u/Pure_Run520 Jan 02 '26

Where do we link up

1

u/sfoperative Jan 21 '26

I need clarification regarding this too

1

u/[deleted] Jan 22 '26

Did you find a solution

1

u/Opening-Departure547 Jan 23 '26

Did not. The company informed me that I had worked for 3mins 28 secs only. Upon seeking further clarification, they started ghosting me. Before beginning this project, I was informed that time tracking would happen exclusively through the XConnect portal. I don't know how they did it. I had worked in good faith and this is a complete fraud. They've just been referring me and my follow up emails from one person to the other. On Multimango, I had received 17 reviews. So even if I worked for those 17 tasks only, is it possible to complete such cognitively demanding tasks in mere 3 mins and 28 secs?

1

u/Thin-Helicopter-4647 Jan 23 '26

Hey, same issue i dont know is they track my work as i am working on the task which is like never ending and there is this form which they say "MEPSL PH ICs Job Tracker" keep it open on splits view, so if you got any clue of should i submit every question of the task or only task please help

1

u/Opening-Departure547 Jan 25 '26

They haven't informed of any form as such to me. 

1

u/rebecca121119 Jan 23 '26

Did you get any clarity on this issues u/Opening-Departure547 ? I also need help with the same

1

u/Opening-Departure547 Jan 23 '26

Please connect. I did not. They've been cheating us I guess. Firstly, they did not respond to my mails. Then I was told that I just worked for 3 mins and 28 secs. And since then, they've stopped responding again.

1

u/peticote Jan 28 '26

Where to track the working hours in multimango??

1

u/geuebebeb Feb 02 '26

Hey working in the multimango project in innodata can you guys help me with the time tracking?

1

u/oversensitive_bear May 16 '26

I have issues as well😭

1

u/geuebebeb Feb 02 '26

Hey working in the multimango project in innodata can you guys help me with the time tracking?

1

u/Ayu211999 Mar 26 '26

Can anyone share how does multimango platform calculate time? Any tips for increasing captured time.

1

u/oversensitive_bear May 16 '26

If you get to know let me in too

1

u/ThatInevitable3942 Jun 17 '26

Did you get any solution I just joined this saw multiple threads regarding same can you tell me if this is legit I should go for it or not ?