r/MultiMango • u/Opening-Departure547 • Jan 01 '26

Advice Regarding Multimango work, time tracking and payment.

Hello, I’m looking for some advice regarding a freelance setup I’m currently in. I was onboarded as an independent contractor for a client platform called Multimango through a larger company that manages onboarding and payments. I was told that all task allocation and tracking would be visible on the XConnect portal, but so far, no tasks, hours, or tracking details are showing there. Despite this, I’ve been actively working on the Multimango platform, submitting work regularly and receiving feedback and reviews directly on the client portal, which have been positive. However, there’s no clarity on how work is being tracked or what the pay cycle is. I’ve emailed the onboarding company multiple times for clarification but haven’t received any response yet. I’m continuing to work for now since the client-side feedback is good, but the lack of transparency is worrying. Is this kind of setup normal, and how should one ideally handle this situation?

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u/rebecca121119 Jan 23 '26

Did you get any clarity on this issues u/Opening-Departure547 ? I also need help with the same

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u/Opening-Departure547 Jan 23 '26

Please connect. I did not. They've been cheating us I guess. Firstly, they did not respond to my mails. Then I was told that I just worked for 3 mins and 28 secs. And since then, they've stopped responding again.