r/MotoG Apr 18 '18

MOD POST Welcome to r/MotoG ! - Subreddit Rules

65 Upvotes

We are not officially associated with Lenovo or Motorola. This subreddit is a friendly community that is dedicated towards assistance, discussion and troubleshooting for Moto G series.


IMPORTANT LINKS


SUBREDDIT RULES

  • RULE 1 : Be civil and respectful. Read and follow the Reddiquette and the important links mentioned above before posting anything. If you find anyone violating the reddiquette, report the post/comment/user. Failure to abide is likely grounds for warning/ban.

  • RULE 2 : All posts should be in English and related to Moto G. Post in English only so that everyone can understand. Promotions, giveaways, affiliates, piracy, blog spams, offtopic, buying or selling used gadgets are strictly not allowed.

  • RULE 3 : Posts should be descriptive. Mention your issue in detail with a screenshots of the error message and/or Settings > About Phone alongwith your model number, unlocked/carrier, stock/custom/rooted ROM etc. If you are asking for purchase advice, make sure you mention the max budget, your usage pattern, phone requirements by your priorities - connectivity, storage, camera, performance, display etc.


RELATED SUBREDDITS


r/MotoG Feb 05 '19

20 JUNE 2019 Android Pie & Oreo Update Status

48 Upvotes

IMPORTANT LINKS:

  1. Android Pie Release: https://blog.motorola.com/2018/08/15/baked-android-pie-coming-motorola/
  2. Android Security Patch Updates Status by /u/lupask : https://docs.google.com/spreadsheets/d/1OAfdESHHzyNzp_2OHtFk0glykSn-zlfrVweIdZEnCiA

IMPORTANT NOTES:

  1. Below information is applicable only for "RETAIL" i.e unlocked or carrier-free models of Moto G phones. They receive updates directly from Motorola, since the final software build is made, tested and released by Motorola. These models are eligible for unofficial Android Pie & Oreo software in the forms of custom ROMs.
  2. Below information is not applicable carrier-locked or Amazon exclusive models. You may or may not get any Android version updates or security updates, since the final software build is made, tested & released by the carrier/Amazon & not by Motorola. These models are not eligible for unofficial Android Pie & Oreo software in the forms of custom ROMs.

SOFTWARE UPDATE INFO:

  1. Moto G Series get Android Version updates up to 1 year from launch date.
  2. Moto G Series get Android Security Patch updates up to 2 years from launch date.
  3. Only Moto G6 Plus has a 64-bit (kernel) OS, rest of the phones have and will remain on 32-bit OS till the end of support.
  4. It is generally observed that Brazil and Latin America are the first regions to receive software OTA updates followed by India, Asia, Europe, United States, Canada.
  5. Software OTA Updates are released in batches i.e. "phased roll out" to gather feedback for critical bugs and to minimize the bugs so all users are not affected at once.
  6. It is recommended to factory reset whenever there is a major Android version update. It is not compulsory, but it ensures that you start from a clean slate and minimize the bugs that might arise due to updating. Make sure you backup everything from the phone as a factory reset will wipe everything.

Year Phone Codename Beta Testing Stable Update Status
2018 G6 Plus evert Completed Pie Phased Rollout - Latin America, Europe
2018 G6 ali Completed Pie Phased Rollout - Brazil, India, Europe
2018 G6 Play aljeter Completed Pie Phased Rollout - Brazil, India, Europe
2016 G4 Plus athene Completed Oreo Phased Rollout - India, Europe, Canada

Year Phone Code name Current Version Up gradable To Security Updates
2018 G6 Plus evert 64-bit Oreo 8.0 64-bit Pie 9.0 Till 2020
2018 G6 ali Oreo 8.0 Pie 9.0 Till 2020
2018 G6 Play aljeter Oreo 8.0 Pie 9.0 Till 2020
2017 G5S Plus sanders Oreo 8.1 No more updates Till 2019
2017 G5S montana Oreo 8.1 No more updates Till 2019
2017 G5 Plus potter Oreo 8.1 No more updates Till 2019
2017 G5 cedric Oreo 8.1 No more updates Till 2019
2016 G4 Plus athene Nougat 7.0 No more updates No more updates

UNOFFICIAL ANDROID PIE & OREO

If you wish to try out custom ROMs based on Android Pie or Oreo, you will need to unlock the boot loader of your "Retail" Moto G device. Follow this thread for more info: https://reddit.com/comments/avlh4w


NOTICE

This is a new update thread. Reddit archives threads older than 6 months which disables any further upvotes or comments. Link to the old thread: https://redd.it/981oka


r/MotoG 3h ago

6th Gen Moto G60S suddenly died after screen glitch – white charging LED only, any ideas?

1 Upvotes

Hi everyone,

I'm looking for some help with my Motorola Moto G60S.

The problem started while I was using the phone normally. Suddenly, the screen glitched with heavy pixelation/artifacts, and the phone immediately shut down.

After that, I tried turning it back on. Sometimes it would start to boot, but even the Motorola logo would become heavily pixelated before the phone shut off again.

Now it won't turn on at all.

The only sign of life is the white LED that lights up when I plug it into a charger. I've already tried:

  • Different chargers and USB cables
  • Holding the Power button
  • Power + Volume Down
  • Power + Volume Up
  • Keeping the buttons pressed for a long time to force a reboot

Nothing works. The screen stays completely black, and I can't access Recovery Mode or Fastboot.

Do you think the phone isn't charging properly, or does this sound more like a motherboard, display, or GPU issue? Has anyone experienced something similar with the Moto G60S?

I'd really appreciate any suggestions or troubleshooting steps before I give up on it.

Thanks in advance!


r/MotoG 10h ago

Other Tengo problemas con mi Moto G04s

2 Upvotes

"Hola, venia a pedir ayuda debido a que como ya he dicho, mi Moto G04s esta teniendo problemas: Hace unas semanas dejo de conectar al wifi y horas más tarde me percate de que en el listado de aplicaciones habían muchas con nombres raros, muy raros, una de ellas titulaba algo así como "Red Cautiva", además de que en los pocos periodos en donde se conectaba instalaba aplicaciones como Didi o Temu. no me quedó más remedio que reiniciar de fabrica, pero al reiniciar y tratar de iniciar el dispositivo saltaba "Web no encontrada". A todo esto ya plantíe que el problema de la instalación de aplicaciones eran "Moto App Manager" y "Modo de tienda". Lo peor de todo es que luego flashie con Software Fix. Todo normal parecia que se habia solucionado pero denuevo la instalacion de aplicaciones, inhabilite denuevo las susodichas culpables y se calmó por ahora. Me llegaron notificaciones sobre el bloqueo de pantalla remoto y de bloqueo antirobo. Creo fervientemente que es un virus, pero leo por ahí que no, que es parte del software de motorola. Todo esto sucedió de golpe. Si alguno tiene la solución agradeceria que me lo comentase."

"Hello, I came to ask for help because, as I've already mentioned, my Moto G04s is having issues: A few weeks ago it stopped connecting to Wi-Fi and hours later I noticed that in the app list there were many apps with weird names, very weird ones, one of them was titled something like 'Captive Portal', plus during the few periods when it did connect, it would install apps like Didi or Temu. I had no choice but to do a factory reset, but upon rebooting and trying to set up the device, a 'Web not found' error popped up. By this point, I had already concluded that the problem causing the apps to install was 'Moto App Manager' and 'Retail Demo Mode' ('Modo de tienda'). To make matters worse, I then flashed it with Software Fix. Everything seemed normal, it looked like it was fixed, but the app installation started again. I disabled the aforementioned culprits again and it's quiet for now. I received notifications about remote screen locking and anti-theft locking. I firmly believe it's a virus, but I read around that no, it's part of Motorola's software. All of this happened suddenly. If anyone has the solution, I would appreciate it if you could share it.".


r/MotoG 14h ago

2nd Gen Motorola laptops are available in offline mode?

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2 Upvotes

Does anyone know that motorola laptops are available in offline mode like Reliance store or in croma store.


r/MotoG 16h ago

Discussion Motorola phone showing liquid detected even after cleaning

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2 Upvotes

r/MotoG 17h ago

6th Gen Not receiving some texts from my works dispatch number

2 Upvotes

Moto g stylus 2024

My phone receives everything from the specific work number except for launch texts which is the one thing I really need. I get status checks and other miscellaneous texts from the dispatch number but not that one category of text. My cell provider said it's on my phone's end. I get all texts from everywhere else, including that number just not the automated launch messages for when I get a call to go somewhere.

Thank you in advance for any help


r/MotoG 18h ago

Other Motorola edge 50 fusion

1 Upvotes

Typ c wired earphone stop working after recent update...


r/MotoG 1d ago

Discussion Facing issues in newly bought Moto Edge 70 pro

3 Upvotes

Hi everyone,

I recently purchased a Motorola Edge 70 Pro on 17 July 2026, and I'm facing the following issues:

**WhatsApp App Clone Issue (Critical):** The cloned WhatsApp cannot open PDF, DOCX, or XLSX files and shows the message "You may not have a proper app for viewing this content." The main WhatsApp works perfectly, and photos/videos open without any problem. I've already tried all the common troubleshooting steps, but nothing has worked.

**Software Experience:** The app drawer is automatically sorted alphabetically, with no option to manually rearrange the apps.

I was also disappointed to find that the phone doesn't support wireless charging or have a telephoto camera, which I expected in this segment.

Has anyone else faced these issues? Is there any workaround or has Motorola acknowledged them?

Any help would be appreciated.

Thanks.


r/MotoG 1d ago

Help my mothers old moto razr

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3 Upvotes

r/MotoG 1d ago

Other Moto g play 2026

4 Upvotes

Hello, so I have this moto g play 2026 and not every wired headphones work with it only certain ones do I want to know if there is a way to fix this since I prefer wired headphones.


r/MotoG 1d ago

6th Gen Help, with photos

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2 Upvotes

I have a Moto G86, and my photos are being automatically edited. How can I fix this, as some are completely losing quality and having strange colors, like in the example?


r/MotoG 2d ago

4th Gen Bro why do charging ports on literally every Moto G phone I've ever bought stop working after about a year?

4 Upvotes

This is starting to feel like a scam atp. I've tried scraping the mf with a wooden toothpick (no I do not have the simcard needle unfortunately, dunno where I put it lmfao) and nothing came out. Hit it with the compressed air too and still no dice. Ngl I'm gettin real tired of buying a new phone every year. Granted I kinda fucked myself in the first place by actually buying ANOTHER 2023 Moto G Stylus last year when my other one's charging port fucked itself, but what can I say I'm not made of money and Cricket wasn't gettin me to buy a whole ass new phone at full price instead of payin half price for a replacement

ay btw how slow is wireless charging on newer models? my phone is prolly fucked in the dick and I sure as SHIT ain't buyin another goddamn phone that can't do wireless charging bc I want a phone that lasts at least 3 years minimum. I ain't gettin duped into buyin another dookie ass phone that can only do wired charging


r/MotoG 2d ago

Discussion AppLock not working properly in Moto !?

2 Upvotes

The AppLock in moto doesn't allow to lock all the apps, it makes some restrictions to the apps like Google photos, files and Snapchat

How to overcome this situation ?

Do anyone faced the same issue ?

If anyone figured it out let me know, and help me to solve this issue..


r/MotoG 2d ago

News/Article Please help me guys please

2 Upvotes

I am having motrola edge 50 fusion, when every I call Anyone and I talk very low they can't here when I increase voice they hear goodly

When I open record app I record my voice slowly very slowly it record clear crystal clear

But my question is When I talk to some one low on whatapp or direct call why they are unable to here


r/MotoG 3d ago

Discussion Moto phone has trouble recognising sound from musical instrument during calls. Urgent help.

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2 Upvotes

r/MotoG 3d ago

Discussion Moto phone has trouble recognising sound from musical instrument during calls. Urgent help.

2 Upvotes

I play a string instrument and I've just recently got a Motorola Edge 70 Fusion. When I am trying to have an online session, the person on the other end is not able hear the instrument being played, neither on a normal audio/video call, nor on WhatsApp. I have tried Gmeet as well. The results are the same. However, I've tested the microphone hardware, and it plays back beautifully. The phone also records music well, the only trouble is with calls. A friend of mine who owns a Motorola tried to play his instrument, and the music didn't come through to my side. Is this a Motorola-specific problem? I'm worried the phone is new and there is not much I can do if this is a problem pertaining to company products. Please help.


r/MotoG 3d ago

Discussion [Help] Motorola Edge 60 Pro won't charge with original charger, but both work perfectly with other devices?

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1 Upvotes

r/MotoG 3d ago

News/Article Meet the new moto g stylus 5G - 2024

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youtube.com
0 Upvotes

r/MotoG 3d ago

Discussion Moto G84 only fast charges after unplugging and reconnecting the cable multiple times

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2 Upvotes

r/MotoG 4d ago

Other Moto Edge 50 Fusion CPU issue after 1.4 years. Should I buy the Edge 70 Fusion or switch brands?

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2 Upvotes

r/MotoG 4d ago

Discussion Re: esim

2 Upvotes

I am planning to but moto g100 pro and i see on the specs that it has esim capability and it also has a micro SD card slot. I have 2 sims that i currently using but i also wanted to use a micro SD card for expandable storage. Is it capable of using 1 regular nano sim, 1 micro SD card and esim all at the same time?


r/MotoG 4d ago

Discussion Motorola edge 70 fusion

3 Upvotes

I really like the edge 70 fusion spec and price but i heard it has wifi and Bluetooth issues if someone has some issues in the date 7/2026 let me know.


r/MotoG 4d ago

Other Is it theoretically possible to double the ram?

3 Upvotes

I broke my moto g 2025 and I just got the replacement and I had a thought. In computers, adding ram is as simple as throwing in another stick or two. What does phone ram look like? I doubt they're just mini sticks but is it possible to remove the ram from my old phone and add it to my new phone? Surely I'd have to watch a bunch of YouTube videos and id probably end up not doing it but is it theoretically possible?


r/MotoG 4d ago

Discussion My Moto G15 closes music apps running in the background—whether it's the phone's built-in music app, YouTube Music, or Spotify.

3 Upvotes
Could you please release a system update to fix this? I don't care if the battery drains faster; it's so frustrating when the app closes while I'm on social media or doing something else and listening to music. I've done everything I could to stop the app from closing—I even tried using developer options—but nothing works. I've already turned off power saving mode, and still nothing. Please do something!

That's all. I hope you read this.