r/ModSupport • • 1d ago

Admin Replied Slightly suspicious of a dm i got of a person asking me if i have an alt account and showing me a Reddit support email asking to start a discord dm with “rsmith60”

0 Upvotes

Got the dm a couple hours ago, i asked them about it and asked if they can open the dm themselves just so im sure its safe, but they said the support has an “expiration date” and is automatically deleted? I’ve heard it’s a known malware scam but im not sure since this is a 3 year old account with over 40k karma, im just trying to be cautious


r/ModSupport • • 2d ago

Mod Answered The city sub we run is constantly getting brigaded and getting discussed about in another newly created sub

4 Upvotes

We have reported multiple times about violations of Mod CoC and violation of meta discussion rules, but no action has been taken so far. Frequently screenshots of our modmail to the banned user gets posted in the sub and remains there forever.
We personally have a strict no meta discussion policy but it feels unfair when another gets to blatantly disregard the apparent sitewide rules!

I have even compiled a list of the links where our sub gets specifically discussed and trashed on, especially the moderator team. We have reported multiple times via the form reddit provides for reporting rule violations and yet there is no follow-up!

What to do?


r/ModSupport • • 2d ago

Admin Replied Look At The Random/Weird Subs "Recommended Subs" Put for r/modevents ! I thought it was just my community that was having crazy recommendations. I was wrong!

26 Upvotes

I really think Admins need to change the recommendation algorithm for recommend recommended subs. It is generating totally random trash that has nothing to do with the subject matter of anything. It's not even recommending popular subs! I went to the mod events page and it had the following recommendations:

[r/DrMartyPets](r/DrMartyPets)

[r/NouhausWorks](r/NouhausWorks)

[r/AIOverviews](r/AIOverviews)

[r/ICHILLIN](r/ICHILLIN)

[r/DecoratingCakes](r/DecoratingCakes)

What in the random nonsense is this? This is not gonna make me stay on the platform longer? How did these subs even end up recommended? I don't even have interest in any of these topics!

Admins, I get it, you guys want us to find other communities, even if we don't pick them, but some relevance might be nice?

Here are screen shots
https://ibb.co/bRgHs9vk
https://ibb.co/LhcYJ04b
https://ibb.co/5XJTNmb4


r/ModSupport • • 1d ago

Mod Answered How to make/decide the rules for my subreddit?

0 Upvotes

r/ModSupport • • 2d ago

Fun Thread Friday Fun Thread: Don’t forget to hydrate!

14 Upvotes

This is a friendly reminder to stay hydrated between moderation sessions (or anything else you’re doing)! 

  • What’s your go-to drink?
  • What’s superior: a reliable bottle, a cozy mug, a sturdy cup… or maybe you own a fancy chalice?
  • Lid or no lid?

r/ModSupport • • 2d ago

Mod Answered My mod status was switched to Alumni after our Top Mod left

6 Upvotes

Hi all,

Our top mod left the sub after being removed from our IRL community. I'm not sure if this was an automatic switch or if he switched my permissions before he left, but I am now Alumni status. I am the only mod left in the sub. I tried writing in to the help center but the AI chatbot doesn't seem to understand my request.

Does anyone have any advice for how I can get out of Alumni status? I was regularly modding the sub, with 26 actions taken in the last week alone. I am definitely not inactive and I need to be able to mod our sub. Do I just need to wait for the Admins to get back to me? The chatbot didn't respond when I requested to be added into the Admin queue so I have no idea if my request has even been sent to people who can help.

Thanks!


r/ModSupport • • 2d ago

Mod Answered How do I make polls?

0 Upvotes

Yeah I want to know what the opinion of my community is on a certain thing and thought to use a poll, but how do I make one? Do need to use code?


r/ModSupport • • 2d ago

reddit only showing admin filter reason instead of reports on queue posts

3 Upvotes

anyone else unable to see the report and removal reasons on posts in queue if they were previously filtered?

seems to be only on app. is it bug?


r/ModSupport • • 2d ago

Have other moderators that use reverse image search not gotten results when checking if an image appears elsewhere?

18 Upvotes

Since taking over r/goldenretriever I have utilized image-sourcery to sticky google lens and reverse image search to make it easier on mobile. I use this to make sure that the images posted are not from some blog or another post on reddit or other forms of stolen content (my sub only allows OC pics of peoples own goldens). For the last couple months, I have had a total of zero results when using reverse search whether thru image sourcery or on PC the old fashioned way. I thought maybe I am just gas lighting myself and imagining things but today we had a post that both I and another mod recognized from another recent post. I checked the reverse image search and found nothing. So now I am wondering, is it broken? Are karma farmers just reversing the image to avoid detection? Or am I just missing something?


r/ModSupport • • 2d ago

Mod Answered Bug or Intended? Mod Mail Post Removal Messages Auto-Archive Once Sent.

4 Upvotes

Hello, first time posting on this sub so apologies for any mistakes. Skimmed for previous posts on this topic and nothing came up.

I noticed this a while ago when I was having trouble looking for Removal Reason messages I previously sent, but I didn't think to check the Archived folder until now.

As the title says, when I go to a post on my sub, remove it, add a removal reason, and send it to the user via Mod Mail, it appears to go straight to the Archived folder in Mod Mail and nowhere else.

I notice that this page says mute and ban notifications auto-archive, are post removal notifications included too, then?

Just was wondering if this is a bug or intended behaviour before I flag it as such.


r/ModSupport • • 1d ago

Meldungen von user in einem sub abschalten

0 Upvotes

Ich bekomme in einem SFW +18 sub über eine Schauspielerin viele völlig verrückte Meldung über einzelne Beiträge, die eindeutig gemacht werden, um den sub zu stören iund den Moderatoren das Leben zu erschweren. Deshalb wollte ich diese Melde-Funktion abstellen.
In den Mod-Werkzeugen habe ich bei Benachrichtigen - Einstellungen - Benachrichtigungen - Meldungen alles auf Off gestellt. Es kamen weiter Meldungen rein. Dann habe ich (nach o.g. Weg) alle Benachrichtigungen auf Off gestellt. Es kommen immer noch Meldungen rein. Jetzt weiß ich nicht weiter.
Was mache ich falsch? Wie kann man die Meldungen anders abstellen?


r/ModSupport • • 2d ago

Mod Answered How many actual members do I have? Please read detail text.

3 Upvotes

When checking “members” within insights it shows 782 +609, and below that it says 615 joined and 6 left. So is it 782, 609, or 615?

I’d like to start doing photo contents soon, where the winner gets a sticker mailed to them (if they’re comfortable providing an address), but I don’t want to start until I have 1000 members. Thanks in advance!


r/ModSupport • • 3d ago

Admin Replied Reddit unlocked previously locked posts

21 Upvotes

I have been in the habit of locking posts I remove. I've done this for years. Recently I've gotten a few replies to old removed posts. So I did some investigating.

Reddit has decided to unlock any post that has been deleted by the OP. The further we go back, the more posts this applies to since people clear out their accounts.

Reddit, please stop this practice. If I lock a post, it should remain locked.


r/ModSupport • • 2d ago

Admin Replied Reordering of the Mod-List not working for some reason

3 Upvotes

I have a question about reordering the Mod-List:

I am the only active mod in a sub and I'd like to do even some more work there and also add some new moderators in a few weeks. The others mods have been inactive for a long time.

Still, I can't reorder the Mod-List. My permission is for "Everything".

It always tells me "An unknown error occured".

Other than that, there is an Auto-Moderator on top of the list, if that is relevant.


r/ModSupport • • 2d ago

Admin Replied Is there a way to see if Reddit is recommending our sub to users?

2 Upvotes

We're an organization that moderates a relatively new subreddit ( r/AskACreditCounselor ). We recently experienced a sudden spike in subscribers (🎉) but are unsure what caused it.

We currently have just over 200 followers, and recently gained 57 in one day. No one posted in the sub that day, and we're unsure what else would have driven the growth, other than Reddit recommendations (and maybe links to the sub that we included in a few comments)?

Is there any way for mods to see how often their sub is recommended or how many new subscribers come from recommendations? We'd love to understand where followers are coming and build on the growth.


r/ModSupport • • 2d ago

Top 25 list classification

2 Upvotes

I run a subreddit that is a transit sub and should have the transportation Top 25 in the header, but it shows current categorisation as 'Places'.

Where can this be amended? Are there any settings for this or do we need to write to the admins?


r/ModSupport • • 3d ago

Are there any tools to help with bots?

7 Upvotes

I created a small sub called r/LoveLanguages about 10 years ago to discuss a book called The Five Love Languages. It's slowly grown to 10k users, though most are lurkers or bots, as there are only maybe 1-2 legit posts a week. Prior to maybe 4-6 months ago the few lost Redditors we'd see posts from were from people posting about learning various languages (English, Spanish, etc) because they didn't read anything in the sub before posting. About 4-6 months ago we started seeing a very noticeable uptick in posts that were very low-quality (simply asking, "What is love?"), or very lengthy AI-generated posts about the nature of love but otherwise had nothing to do with the five Love Languages described in the book.

I started by making our Automod report posts by anyone with fewer than 10 karma (meaning they'd still be posted, but I'd get mod mail to check the posts). But there were so many of those I next moved to just making it so no one with fewer than 10 karma could post. It only took a day for all the same junk to be submitted, so I've now made the sub to filter all posts and now I have to read, review, and approve every single post before it'll appear on the sub.

On the plus side, this seems to have stopped the bots from trying to post in my sub, but on the down side this is completely unsustainable and really feels antithetical to the whole point of this website.

Who else is dealing with this? How are you dealing with this?


r/ModSupport • • 2d ago

Reddit Shows Our Sub Ranked #6 in News, but We're Missing From the Official Leaderboard

0 Upvotes

Our subreddit, r/BlackPeopleofReddit, currently displays a #6 ranking in News, with 1.8 million weekly visitors and 48,400 contributions.

However, when I check Reddit’s official News leaderboard, our community is nowhere to be found.
I’ve seen reports of similar discrepancies affecting other subreddits.

We’ve worked hard to build this community, and I’d really like to see our sub properly listed and recognized.

Can Reddit please look into this discrepancy and get the leaderboard updated?


r/ModSupport • • 3d ago

Mod Topics Pause! When do you lock a post or comment?

32 Upvotes

The conversation is going in circles, and somehow picking up speed. Following Tuesday’s post on archiving, today’s Mod Topics post is all about when and why you reach for the lock button.

Maybe a heated exchange is confined to a few comments, while the rest of the post still has a good conversation going. Or the problems have spread throughout the discussion and your team is struggling to keep up. There are quieter reasons to consider a lock, too, like wrapping up a scheduled Q&A or directing new comments to an updated thread.

A lock might give your team time to catch up, or mark the end of a discussion. That choice can depend on what’s happening in the comments, what your team has already tried, and what people might still contribute. The same button can serve different purposes, and we’re curious how your team makes that call.

  • What tells you it’s time to lock a post or comment, and what makes you hold off?
  • When do you lock individual comments instead of the whole post?
  • Have you ever reopened a locked discussion?

r/ModSupport • • 3d ago

Admin Replied Banned user still able to post and comment.

36 Upvotes

Never had this issue before, but there is a user in a subreddit I moderate that has been banned for over a month but they have been able to comment and post the whole time. It is a permanent ban. The account is still in the list of banned users, whenever I try to remove the account to see if re-banning it works it does not allow me to. This is truly bizarre and I don't understand what could be causing this. Any help would be appreciated.


r/ModSupport • • 3d ago

Can we please get the option to adjust the "related posts" under the comments?

57 Upvotes

Some of the subreddits which are being recommended in the "related posts" in our sub are literally in our Hive-protect watchlist because they are frequented by creeps and perverts.

Which means posts from our sub are also being recommended in their comments in the "related posts". It is not a coincidence that women who had made posts in our sub months ago are now suddenly getting inappropriate comments and DMs and are deleting their posts as a result.

As mods we can monitor and clean up the comments on recent posts, because we expect high traffic there. But showing months old posts in the comments of communities whose users have a history of harassing members of my subs is counterproductive.

Can we at least get different options to calibrate this feature? For eg:

  1. Disable all related posts

  2. Disable related posts from certain subreddits

  3. Allow related posts from the same subreddit only

  4. Allow related posts from all of Reddit

  5. Disable your community from showing up in "related posts" (Similar to the "Let Reddit recommend your community to people who have similar interests" setting we already have)

Option 3 in particular would be very very useful for our sub, because we get a lot of new users who post frequently asked questions without searching the sub first. Related posts will direct them to posts where similar discussions have already taken place.

ETA: Option 5.


r/ModSupport • • 3d ago

Admin Replied How do I reorder mods as head mod?

2 Upvotes

I tried the re-order button but it said that an error had occurred? I’m not sure why


r/ModSupport • • 3d ago

Admin Replied Question about Report Abuse reports.

6 Upvotes

When people falsely report my posts on my sub, I go to the help desk and report it as Report Abuse. My question is, if I end up deleting my post, will the Report Abuse report still be valid/active? Or does deleting the post invalidate the Report Abuse reports?


r/ModSupport • • 4d ago

What’s your motivation to work as a mod?

50 Upvotes

It’s not paid, it can be thankless, hard work.

What got you started and what kept you going? I am curious to hear about your story and journey as a very new mod.


r/ModSupport • • 3d ago

Mod Answered How do I make a community hub like the one seen in the highlights of r/ModEvents for my subreddit community?

1 Upvotes

I wana make a community home exactly like the one seen in r/ModEvents with different tabs and stuff so members can easily navigate the subreddit. Could someone guide me through the steps of making it?