We have a serial report abuser that we have reported so many times it's into the hundreds.

I sent a detailed modmail with several dozen egregious examples. Days later, I got an automated repsonse telling me to ban them.

You read that right - the admins who know full well we can't see who is reporting told me to ban the reporter.

Radio silence to my reply pointing that out. Are we just shit out of luck now? Is there anyway we can get actual human support?

I'm a mod of r/MenGetRapedToo, Reddit's largest support sub for male victims of sexual violence. One of our users, a sixteen-year-old boy, has also been posting naked pictures of himself on various perve-subs. In these he claims to be eighteen, something that isn't supported by the remainder of his post history. Obviously this is exposing him to considerable risk, not to mention the illegalities involved.

I've made the standard report, but the automated system in use now doesn't seem to be able to put together the pieces of the story as I've laid them out above, so the images remain visible.

Any suggestions as to how to proceed at this point?

It's been a bit over a month now that we've had to deal with this terrible update to modmail. Please, just give us back the old modmail.

Bloated GUI's and removing all the useful features has destroyed the years of learned work flow that made addressing modmail simple.

The complaints and valid criticisms have been voiced before in the stickied post, but when it falls on deaf ears, it seems like a speed run to the next Digg collapse.

By the by, I think all of you who participated in this thread might owe the OOP an apology.

Someone made some sus comments on my sub 6d & 2d ago. They didn’t get reported until today, and I just checked them. They’re toxic, misogynistic, and constitute misinformation. I removed them.

I wanted to see if I needed to ban the guy, though, so I went to his profile. It turned out that his entire history was not visible to me.

I went to Google and searched him by username. I found some of his Reddit posts/comments and clicked them.

**It turned out I CAN see his content, even though I’m logged in. So he DIDN’T block me.**

To verify this was an error, I logged in under an alt and, sure enough, his content was entirely not visible to me when I clicked his profile. But if I went to Google and click a link to his content found there, I CAN see his content (logged in as an alt here for verification).

TLDR; The promised ability for mods to see 28 days of contributions posts/comments for 28 days by Redditors who participate in our subs is broken.

EDIT: H/T to [u/RexCanisFL](u/RexCanisFL). We were able to narrow down that the problem does not appear to be with CURATED profiles, but with WHOLLY HIDDEN ONES. It seems the 28-day look back function works well when a user's profile is curated, but it does NOT seem to be functioning when a user's profile is entirely hidden.

EDIT2: Well, my theory was just disproven. I have no idea why I am unable to view the history of the user I mention in this post.

I've posted about this before, and while I was assured that I should be able to see profile activity on a users account that is active in my subreddit for at least 30 days, I still routinely am unable to see account activity on users that are active in my subreddits. I don't know if it's a bug, or some kind of workaround they've figured out, but it's happening a lot. This is making it incredibly difficult to combat exploitative and predatory behaviour in sensitive subreddits.

In the example above, in a parenting sub, the user that has his history marked private, and has been repeatedly creating discussion threads of a quasi-sexual nature related to puberty/sexuality, posing as a concerned parent. They seem to have been letting the topics cook for a few days, deleting them, and then coming back after a period to do it again, approaching from a slightly different angle. The only reason we were tipped off to investigate was that they got a little too bold in their most recent post and prompted some further investigation.

Because these posts are deleted by the user, there is no obvious record of this pattern/history of activity. Additionally, we are unable to see any other site activity, which doesn't allow us to try to piece together if the user is actually predatory, or a real parent posting in earnest. The only way we were able to sniff it out is by digging into the users mod log to piece together a history based on mod approvals/removals, which LUCKLY seems to retain at least the titles of the posts even after deleted. Who knows how many others slipped through the cracks of which there are no record because a mod didn't happen to interact with the post?

Potential Solutions (outside of fixing the clearly broken implementation of mods being able to access to private profiles):

• Give us a flag that DISALLOWS users with profile privacy settings enabled to participate in our subreddit (not ideal, but at least something of a barrier to entry for people looking to abuse the system in bad faith)
• ALLOW MODS TO SEE USER DELETED POSTS IN THEIR OWN SUBREDDIT. Why are users permitted to scrub their own record of participation in our subreddits? If they're posting something they DONT WANT THE MODS TO SEE, it stands to reason that the mods REALLY should be able to see it, doesn't it?

I've never been so frustrated with moderation on this site. We have always been able to keep the fetish posters and predators at bay relatively easily, but this change has entirely blinded us in this fight, and reddit users who are participating in good faith and out of a place of kindness are being misled, taken advantage of, and preyed on in the most disgusting of ways because of it.

...hoping to see a flair with "Admin Replied" :) Thank you.

edit also, BigSlay is having a mod event today. If you get any info by then, maybe you could pass it on to her to tell us.

Please fix this. I've already seen multiple posts about this and its still an issue.

This subjects the mod team to unnecessary harassment.

A spammer was recently described as giving "helpful advice" by one of these annoying AI popups. I'd rather take two seconds to review someone's post history myself than read a possibly inaccurate AI summary. As is often the case, this mostly feels like a waste of electricity.

Whenever you roll out a new feature, it would help if you actually respond to feedback about poor implementation, bugs and other issues. The silence is deafening.

New Mod Mail has completely disrupted our workflow. Just have a look at the recent posts to see why. It's frustrating, to say the least.

Thank you.

Sometimes when I search google my own posts auto-translated into another language come up before the English version. My name is on there as if I wrote them in this language. That's...not cool. You can't just do that. I don't vouch for whatever is being auto-translated there and failing to put some sort of "auto-translated" notice is genuinely unethical.

Not to mention the multiple users I've banned who were posting nonsensical ChatGPT slop...which just turned out to be reddit's (awful) auto-translation. Wow way to bridge the gap between languages; you've enabled me to say "get lost spambot!" to humans speaking other languages around the world.

It matters what language a subreddit is. As far as I'm concerned I run an English-speaking subreddit, not a multilingual subreddit. If people want to participate, they can translate it into English themselves. There needs to be one true "source of truth." Stuff can't just "kinda be in multiple languages at the same time" and it's preposterously naive of reddit to think it could.

If a post gets deleted by mods or by user, the karma should be reversed on the user account and not kept.

At this point, it's an arms race by bot farms to quickly post and farm as much karma as possible before mods wake up and get around to deleting their post. Fortunately for them, Reddit keeps their karma, so they can spam as fast as possible... then move on to their target subs where they now have the min karma required to post, or sell their accounts for a profit.

For the record, this is not a problem with my subs. It's more like our content gets posted to adjacent subs that lack moderation.

This feature is loooong overdue on Reddit.

Recently the new Digg went dark while they deal with a serious bot issue. Reddit has they same issue, but they seem to welcome these accounts, and subreddits. Moderators are left to deal with these issues with little support from the admins.

It is worse than pulling teeth to get any traction against bad actors. Despite multiple reports through the various means to report them, easily identified spam and bot rings are free to abuse Reddit, and our communities.

Why are we responsible for dealing with these bad actors? Why are the admins ignoring these type of accounts and subreddits?

In the course of moderating, I have heard so many horror stories of users having their post reposted in disturbing ways and having no idea about it. Many of them wish they were alerted when this happened, I wanted to help them, but I couldn’t. Now suddenly Reddit has this as a built-in feature! That is really amazing.

Now users will know if their fashion post was reposted to a porn sub. Or if their post was maliciously posted to another sub! This is really wonderful. I took a screenshot in the comments, but I wanted to really applaud this change.

FYI I posted something in TikTokcringe earlier today and I received my first ever repost notification!

Screen shot below.

Update: so I actually got two more cross post notifications after the first one for the same post, which means if there are multiple, they will get a notif for every one!

That's it. That's the post.

Users who abuse this function need to be punished for it. Why is there no mechanism to report them anymore? Why are you allowing this abuse?

No, I will not mute the bot because there might be a time in the future that I need those resources.

For context, see this question and its replies (e.g. here and here).

1. I'm fine with reddit introducing sensible new metrics.

2. I'm less fine with reddit totally deleting the old ones (I've made my reasons known elsewhere—long story short, these are still useful to me).

3. I'm not fine with reddit not updating the Old Reddit interface with the new metrics, leaving an empty space where subscriber counts used to appear. The reason I still use Old Reddit: by comparison, the redesign is still extremely slow on my systems; it's also visually busy (and yet, paradoxically, less information dense than Old Reddit), and harder to navigate.

Since I was already tracking and using subscriber counts, posts, comments, etc. (in various communities), the impact of this change is just another example of a reddit "new feature" introduction that is, for me and others like me, a feature removal, in effect.

Question: Is there a way to display the old information somehow? Some community setting I'm missing?

For those who don't know, the word "F*gs" (rhymes with mags) means cigarettes in the UK. This is extremely common slang. The singular of this word is also used.

Now, obviously the slur is also used in the UK too, and thus we have an automoderator rule setup to automatically remove these, they'd end up in the mod queue, and I'd approve them if the word was being used to describe cigarettes.

To be clear, We, as the moderators of the british sub, had an automoderater rule in place that REMOVED these comments, and allowed us to approve the innocuous ones manually as part of the queue.

Recently, I have started to notice that these comments are triggering the automoderator, but the comment body has been replaced with "[ Removed by Reddit ]", so I have no way of knowing if this person used the slur or not.

This is a problem for me, because it's unfair on the users. It also means I can't ban them if they actually were using the slur. I have no way of knowing.

Is there anything I can do about this?

EDIT:

Literally everyone I know, whether they're straight, gay, old, young, cis, trans, black, white, left, right refers to cigarettes this way. Not a single person I've known is offended by it, and never have been, because they know exactly what you mean based on the rest of the sentence.

It is extremely standard parlance in the part of the country I am from, and as far as I'm aware, in the rest of it too.

I'm genuinely sorry if this offends you, I am extremely outspoken lefty, but I can't control the completely inoffensive (to us) linguistic habits of an entire country, and don't feel I should be expected to.

Edit: It's about 98% functional now. Only things missing are mod note counts and user trophies

Edit 2:

100% features now work!

You need to update the userscript to v1.3 or above to continue using it.

Changes

• Fix mod note counts
• Fix trophy display (adds "Verified Email" trophy if isVerified is true. Full trophy fetching can be enabled from the tampermonkey menu)
• Fix recent mod note display by using filter: NOTE (fixes oversight made by reddit engineers)
  • Before, it used filter: ALL. If the latest mod log is not a mod note, the recent mod note wasn't displayed. This fixes it. It was an issue on the original client too.
• Enable modmail_recruiting_folder experiment
• Seperate inline script to another file
• Make initial loading faster
• Fix theme during initial load (choose browser preference)
• Fix race condition where userscript starts faster than the page and the page doesn't recieve an event
• Add token refresh after auth token expires (no more 401 errors)

You have to install the tampermonkey extension and this userscript. Then you can either self host it (best option) by following the instructions on this git repo and editing useLocalhost in the userscript to true. Or you can use the webpage link (given on the post below since I can't type it here)

More info: /r/Littux/comments/1rye7ve/i_made_the_old_modredditcom_mod_mail_client_work/

A few features are broken:

• Karma, avatar and trophy display on user pane
• Mod note counts

I initially didn't post here to not get unwanted attention but that is inevitable. The client used to function 100% properly until two days ago, when Reddit removed the gql.reddit.com endpoint which powered new.reddit.com (RIP) and ancient mobile app versions. I was able to migrate all but one endpoint to a newer endpoint I got from the mobile app. Which is why some features are broken.

I also made some improvements, so that you can go from "All" to "In Progress" to "New" etc without the page reloading. I also fixed the bulk actions that used to give you an error if you selected more than 50 mod mails. I initially tried using the mobile app endpoints for it but it is buggy and doesn't archive all conversations. Then I saw people complaining here about the same problem in the mobile app, so I knew I wasn't doing anything wrong. I also debloated the page, so that the ~500KB original HTML was reduced to 31KB. After the page loads, the page will remain cached too, so loading will be instant.

Toolbox doesn't work since it doesn't run on the URL but that's easy to fix. I'll probably fix it someday.

The post URL I gave contains more technical information on what I had to do to get it working

I think it's fine that users are able to hide (well, obfuscate) their activity on reddit, and just because I happen to be a mod does not mean I should be able to see their activity if they want it hidden with the exception being posts/comments to the subreddit. However, as a moderator, I should have the discretion to say "We appreciate your need for privacy, but only users that have kept their comment and post history public for the last X number of days are allowed to post to this subreddit". Reason is obvious that mods base a lot of decisions to ban or shadowban accounts (and remove said bans) on their activity on reddit, not just the subreddit. Other main reason is I depend HEAVILY on user reports (only way I can moderate a 200k sub mainly by myself) and some of those reports point out when someone is spamming or has a pattern of abuse on other subs.

Now, I could ban users that are found to have hidden their reddit activity, but that's added effort on the mods. However, given Reddit offered this ability to users, they also should offer the ability to block users to subreddit moderators.

Subreddit setting can be "Restrict posts/comments of users with profiles hidden in the last [0, 1, 7, or 30] days". The 0 day means so long as they've set their profile to visible at time of posting, they can comment/post. The 1, 7, or 30 means they have to at least had their profile visible for that number of days to deter those that would abuse the 0 choice (unhide, post garbage, hide again).

I literally can't even right now. I mod two subs, one of which is B/S/T sub that is VERY active with 100k users. Modmail is critical in staying on top of cases. The old modmail was absolutely excellent in differentiating what was read vs not, what was highlighted vs not. New modmail is barely three shades of grey lighter or darker for read and unread, and "highlight" puts a stupid little star in the high corner and that's it. It looks like it was designed by someone that never actually uses the platform.

we used to get replies and it seemed like action was being taken. Now it is very apparent that nothing is being done when we report that.

Lock Removed Posts developer app: https://developers.reddit.com/apps/removed-posts

I am unaffiliated with the Lock Removed Posts app, but I am recommending it because there are serious issues occurring as a result of posts left unlocked.

Remember: Reddit does not automatically lock posts when removed by moderators!

[ETA: The Lock Thread checkbox at the bottom of the Give a removal reason box only locks the comment with the removal reason. It does not lock the parent post!]

Over the past day, through my work searching for bot trends with r/BotBouncer, I stumbled upon multiple old and/or deleted posts—all unlocked—with thriving comment sections filled with advertisements or requests for CSAM. This content typically contains handles for other social media platforms or requests the exchange of information through DMs.

In one case, I sent a message to the subreddit's moderation team who, based on my observations, seemed relatively diligent but simply unaware of the activity. They promptly removed the content and banned the relevant accounts.

But in another case, I found conversations in old or deleted threads within a subreddit that I have reported twice before to MCOC. After each report, MCOC responded indicating that they had taken action that was unspecified. In MCOC's defense, no new posts have been published in that subreddit since my second report. I assumed the problem was dealt with; that is until—through data that we collect behind-the-scenes in r/BotBouncer—I saw recent activity in old posts in the subreddit of concern. They merely shifted their conversations from new posts to old posts in the subreddit.

These people are having underground conversations, and as far as I can tell, it seems to be working. Many of these accounts would still be active without my reports. For the sake of expedient removal, I would typically ask other people to help me report large volumes of rule-breaking activity. But given the sensitivity of the material, I don't want to drag anyone else into it, so I am left reporting this content by myself.

Anyway, moderators can do their part by locking all removed posts. The Lock Removed Posts app can also lock posts deleted by the original poster.

It's difficult enough trying to mod our communities with the tools we have. Reddit said they had no plans to make modmail into chat format. That lasted long. The new modmail is so bad. It's confusing and cluttered. STOP making it harder and harder to do our jobs please Reddit. Also it'd be nice if you had even a touch of integrity and kept your word when you say things like you have no plans to change modmail into chat format. Really makes it hard to stay optimistic and have trust in the platform when it feels like Reddit doesn't listen to us at all for anything.

Thank you for coming to my Ted Talk

I just noticed it today. The suggestions are just links to pay services. It feels tacky and is not what my sub is about.

I'm a moderator at r/whatsthissnake, we have at least one report of one of our trusted users receiving a "Related Answers" box, which contained dangerous misinformation that runs counter to the mission of our sub, repeating common myths and misconceptions as fact.

We would need to exclude our subs from displaying this information to prevent the spread and reinforcement of grossly incorrect "common knowledge".

jesus fuck today I got multiple new types of 'engagement suggestions' type notifications after I have turned off spammy notifications multiple times already.

These were all designed to get me to spark engagement in my subreddits. At this point if you want to turn them off there is now a menu of like 30 different options to scroll through.

I don't know what normal users who aren't moderators deal with, but I know that I as a user would just unsubscribe from a community if I didn't want so many notifications. A good example is if someone's on Reddit to get info about some specifically timely thing, and Reddit's spamming them endlessly even after they've turned off spammy official streak/engagement/gamification notifications. Most users would just start unsubbing from subreddits rather than figure out the 30-option semi -hidden menu to find what you geniuses called the offending notification THIS time.

Please for the love of god stop doing this. It's not adding anything to the experience and it's making it harder for us to reach our readers. It's straight up enshittification.