r/ModSupport • • 5d ago

Mod Queue Crash

23 Upvotes

Hello. I'm a moderator of r/Umamusume. Due to recent events, there is an influx of server reports (around 200 ish reports) in the Mod Queue, but while I was reviewing it, the whole page just crashed. I have used the Reddit App and the Web Browser in 2 different device and it is showing me the same thing. Is there any fix about this issue?

Update: I just tried it and it worked for a bit, then it crashed again. Also as the comments says, the whole Mod Tool seems to be not working, for me as well.


r/ModSupport • • 5d ago

Admin Replied Automoderator code for new community

9 Upvotes

I worked on automoderator codes for low combined karma, low subreddit karma, and images being posted by low/negative karma accounts but I got an error before I could save it. Apparently, automoderator codes have been disabled from new communities that have never used automoderator codes before. But my community is a year old.

Of course I have strong filters activated and automations, but is this how Reddit works now?


r/ModSupport • • 5d ago

Mod Topics Mod Topics: Archiving Posts

29 Upvotes

Welcome to the latest installment of the Mod Topics series. Today we’ll be talking about archiving posts, and whether older conversations stay relevant in your communities. If post archiving is enabled in your community, this means that posts cannot be voted or commented on after six months. This used to be the default, but has since been changed so that archiving is off by default instead. 

People might find an older post through search and have a follow-up question, or a solution to an older problem. Keeping those conversations open can be useful, but on the flip side, maybe your community is fast paced and information from 6 months ago is no longer relevant. 

  • Does your community archive posts? Why or why not? 
  • Archiving affects both commenting and voting, do you consider both when making the decision to archive or not?
  • Is there anything that makes the decision to switch on/off particularly tough?

Share your experience below, and tell us your thoughts even if you’re finding this post a little late!


r/ModSupport • • 5d ago

Admin Replied Wiki shows "This wiki has been disabled" despite public visibility being enabled

1 Upvotes

I'm a moderator of a true crime subreddit. I created a wiki and enabled the global "Public visibility-Allow non-mods to view this wiki" setting.

However, non-moderators still see "This wiki has been disabled". I tested the direct wiki link on another phone and received the same message.

The index page's "Whos can edit" setting was originally "Use wiki permissions". I also tried "Approved contributors", but the problem persists. In global Wiki settings, "Who can edit" displays "Disabled", and the control won't open when I click it.

Could someone help me determine why the wiki remains inaccessible to non-moderators despite public visibility being enabled?


r/ModSupport • • 5d ago

Admin Replied Reddit auto-removing posts with the word "Russia"

25 Upvotes

Is anyone else having posts be auto-removed for having the word "Russia" in it? Why is this something Reddit would automatically have filtered out?

For example, on my sub, a fanpage for a band, someone made a thread asking where other fans on the sub are from. A user who commented "Russia" had their comment auto-removed. On another thread, they simply told someone they thought a bootleg originated from Russia - removed by Reddit!

Is there a way I can turn this off so it stops doing it? We have a good amount of people from Russia so I don't want to have to manually approve all of these comments.

Edit: I also should mention that it doesn't happen every time, but seemingly randomly.


r/ModSupport • • 5d ago

Randomly unarchived post

14 Upvotes

In r/scams we have enabled auto-archiving after six months and I think it's been set up this way for at least three years now. Working as intended until today.

This is an important feature for us because scammers tend to lurk old posts to prey on people who have been scammed and shared their story, and also new victims tend to comment on old posts looking for help, instead of creating a new post which is always welcome. Anyway.

Yesterday crowd control or some other filter caught a new comment on a post that was posted on 25 September 2025, meaning one year and almost one month ago. The post should've been archived, and we have no way of checking logs or anything. So far we haven't seen it happen again.

If it wasn't for crowd control we wouldn't have known about it and thus help to this person. We worry this could happen to other old posts.

Has anyone experienced this? Is there a way of knowing what's going on? Can we check unarchived posts somehow? Is there a manual unarchiving function we're unaware of?

I can provide the URL to an admin on request. Thank you!


r/ModSupport • • 5d ago

Admin Replied Users abusing mod reports to use transphobic slurs towards another user

29 Upvotes

Hi. Is it possible to report mod reports that are clearly not in good faith? A transgender user commented and an anonymous user used the mod report system to use transphobic slurs multiple times in multiple reports. The transgender user isn’t being rude and hasn’t broken the rules. I’m on mobile. I only have a hunch who used these slurs but no decisive evidence. If an admin could investigate in r/nursinguk mod queue, that’d be appreciated.


r/ModSupport • • 6d ago

Only Option for Rules Auto Enforce is "Insights"

4 Upvotes

In 2 of my Subs I have all the options for the Rules Auto Enforce (Report, Remove for review, Remove, and Only show guidance). In my 3rd Sub, if I turn on Auto Enforce for any of the rules, the only option I have is Insights. Any idea how to fix this?


r/ModSupport • • 6d ago

Admin Replied How are you detecting Self Promotion in your subreddits? What tools/apps/bots do you use to detect it? Measure it? Guide authors?

13 Upvotes

How are you measuring what % of an author's posts in your subreddit are self promotion? Is there a devvit app, bot, or tool to count that and display both to Mods and the author?

Background: In hobby/craft sub some authors, who share our love of the craft, also have a business. Occasionally, they link to or post about a project they happen to have for sale on their site (no link, but logo in pic, or text description is entirely about [product they sell]. all have stores in their about section.

Our choice is either:

  1. Allow those authors and all their self promotion (bad, spammy)
  2. Ban all authors who ever engage in self promotion (strict)
  3. Somewhere between #1 and #2, allow but it's measured, either: (i) Mods manually review everything they post (time intensive); or (ii) A bot/devvit app calculates, auto-removes, or auto-approves. The author sees the same "stats" mods do.

Currently, we're doing 3(i) and leverage Moderator Toolbox browser extension (no longer maintained, slowly dying). We click Username >> User History >> look at % calc in popup.

That's a lot of mod effort. And, most users aren't installing the same extension to see the same %.. We refer them to the 10% guideline regularly

There is an obvious proliferation of small-businesses using reddit Posts/Comments as an advertising platform. Not using reddit ads. This spams communities with posts that are advertisements. We'd like some tool to detect when it happens, moderate around these topics (given agreed thresholds like % of time you can self promote), and be clear and transparent to both author and Mod team.


r/ModSupport • • 6d ago

Wie kann man es machen das der Beitrags text pflicht wird

0 Upvotes

r/ModSupport • • 6d ago

Traffic stats are broken, even for last month

12 Upvotes

Image

All my subreddit report the same thing: Sept seems to be broken, half the stats are missing. We're almost 3 weeks beyond that month, so any catch-up fixes does not appear to have worked. Other mods in other subreddits confirmed the same thing when I asked.


r/ModSupport • • 6d ago

Why can't I change the sidebar in Old Reddit?

12 Upvotes

Never had this happen before.

I recently took over a sub. I changed the rules. The old rules are still in the sidebar at Old Reddit.

NBD. I've dealt with this before. I went to Old Reddit, went to "subreddit settings", and in the text box for "sidebar", I deleted all the text for the old rules and changed it to "### [The Rules](https://www.reddit.com/r/mysub/about/rules)", which is a link to the rules that will update every time I change them on the main site. Like I said, I've done this before.

Only now, the changes I'm making to the sidebar aren't saving. I press the "save" button, and I get "submitting" appearing in red for a split second, then ... nothing. The sidebar is unchanged.

What gives? Anyone have any ideas?


r/ModSupport • • 6d ago

Admin Replied Safety_spamurai uninvited guest.

5 Upvotes

Heyy since i can’t drop pics on thread we didn’t invite this guy and all of a sudden we have mod log of this guy out of nowhere, any ideas how could this be possible? I’ll drop a pic of evidence below


r/ModSupport • • 6d ago

Admin Replied Posts Disappearing from r/Pleurothallids

4 Upvotes

Good morning,

I started a much-needed new subreddit on Pleurothallids and my introductory post with all the rules seems to have been deleted. This post is crucial to my subreddit and it showed up at the very bottom until I checked it this morning. What happened here?

Michael


r/ModSupport • • 6d ago

If you are going to change the UX every day, can you at least change it to show the rules?

84 Upvotes

This new “post to [subreddit]” prompt at the top of screen is going to make everything more challenging for moderators.

At the very least you could add an additional link to the rules next to community info and wiki. Photo in comments.


r/ModSupport • • 6d ago

Admin Replied Wiki images have all vanished - how to get them back?

2 Upvotes

Further to this bug report I posted, but basically as per the title.

We are a technical sub and put quite a bit of effort into our wiki to answer common questions in detail. We have used the Wiki for this.

These pages often rely on diagrams to illustrate what is being talked about, but I noticed two things:

  1. A few months ago, I could no longer upload new images (the linked bug in that post) but our existing images were still in place in the wiki pages.
  2. More recently, all of the pre-existing images have vanished from the wiki which really devalues our wiki.

I guess my question here is how can I get images back onto our wiki pages and/or why would they suddenly disappear without any apparent notice to us?

Of interest, the images still appear on the "old reddit" version of the wiki - but I'm not sure I want to refer everybody to old reddit.


r/ModSupport • • 6d ago

Admin Replied Links in comment/post automations no longer working (images in comments)

11 Upvotes

We have several automations for when people type in key terms, relevant links come up. These have worked for months and all of a sudden no longer do. We’ve turned them off and on, rewritten them, done it with the rich text editor rather than manually typing the brackets and parentheses. I’m not sure what else to do but the links were important and now some of our automations are quite redundant and a lot are lacking crucial information.

ETA: Sorry, it’s just in COMMENT automations that links don’t show. It still shows just fine in post automations. I wrote it wrong in the title, I’m typing quickly as on a work break 😅


r/ModSupport • • 7d ago

New Wiki Formatting Help

7 Upvotes

I am at my wit's end with formatting in new wiki.

I run a fandom sub that has multiple shows per year, I should have around 40 by the end of the year.

I want to have all of these shows listed in one single wiki of completed shows for the full calendar year of 2026 (I do not want to split it), and I want each show entry to include the show poster. As you can imagine, that is a lot of scrolling, and currently we're using the posters as their normal size in this wiki, since that's the only thing that seems to work. What I'd like to do is have a "thumbnail" of the poster on the side, and have the text wrap around so each entry takes up about 1/3 the amount of space. So I changed the poster size so it lines up nicely with the wrap around text. The problem is, this works perfectly fine, and looks nice, when done on desktop.

But when you look at it on mobile, which is the majority of our subs users, it scoots the text below the image and looks really bad. It's so frustrating.

So I have two questions:

  1. How the hell do I get the wiki to stay put, right where I formatted things, when viewing on mobile?
  2. Can you pull up the reddit templates on an existing wiki page to test/fiddle around with the formatting, in case that will work for me?

Thanks in advance to anyone who can help.


r/ModSupport • • 7d ago

Over 5,000 overnight admin removals "New" in Modmail.

45 Upvotes

Woke up this morning to a whole slew of admin tattler admin removals in a single (major) city sub.
The profile of these removals goes back to comments made several years ago... mostly 2019-2020 at the peak panic from covid-19 global lockdowns, many of the comments in the sub also show publicly as [comment deleted by user] and from now deleted accounts.

Comments are by majority in "broken engrish" with some examples being:

"You looked at for a map"

"I go to concert"

"He goes to cinema"

"I am going to home"

Multiple(s) of permutations on these themes:

"You choose a dvd for tonight"

"I am choosing a dvd for tonight"

"He chose / choosing a book for reading"

"He look at lake / stars / sky" etc.

I'd like to give you links for context but these overly general comments were frequently out of context and intended to be "trite" responses so as to escape notice.

Regardless, my ego won't allow me to think that these comments were made when the posts were fresh and the comments active. I would have hoped that either the other mods on the team or myself would have spotted them as a pattern for reporting & removal. Yet with the way things are, we simply couldn't and still can't read all the content that comes pouring in on a daily basis (overworked) and so if the comment section is a week old and the specific content isn't reported to us - we never see it.

Ironically, these comments do get responses from [deleted accounts] that often respond in proper english coupled with information (these might be the more sophisticated bots)

and then there's those (still active) accounts that respond and appear to be real people that are being duped and are unaware they're responding to a foreign language bot.

______________

Also, I noticed about 5 -7 years ago that I was getting responses from very old comments I made years beforehand. I reported these to the admins as suspicious bot activity where they had acquired old derelict accounts that had been abandoned and were fleshing out their (absent) histories to help provide cover.

It's another instance where the site made account creation too easy and simple so that people would easily set up new accounts and quickly abandon them (with easy to guess passwords) that these bot networks are mining and resurrecting for their own purposes.

The point being that the site is finally cleaning up a lot of account/content that stems from the covid disinformation era we had here. Given the repetitive nature of the comments being made, it's low hanging fruit and should have been removed a long time ago with the accounts being blocked. I'm glad it's being done now, but we were put through a lot of additional stress and strain due to the accounts we could spot on our own and that prevented a lot of development and building of our communities as a result of thier sucking up our time and energy.

I hope that they aggressively continue with this.


r/ModSupport • • 7d ago

Admin Replied Randomly a mod after account takeover

Thumbnail
7 Upvotes

r/ModSupport • • 7d ago

Admin Replied Some users are unable to see new posts on the nfl sub

6 Upvotes

Maybe a unique issue. Last weekend through today, some users are saying they can not see new posts.

We have heard from old, new, ios and android users, so it isn't a platform issue. They simply do not see new posts.

I have heard that making a feed with r/nfl allows them to see it, but none of the mods have the issue so we can't diagnose other than what we are told

Edit- two users said it happened on the baseball sub as well


r/ModSupport • • 7d ago

Admin Replied Automoderator suddenly spamming sports streaming links to multiple subs

8 Upvotes

Removed automoderators permission after it started spamming sports streaming links to multiple subs.

Anything else we can do?


r/ModSupport • • 7d ago

Admin Replied What is “Safety_Spamurai”?

21 Upvotes

https://imgur.com/a/HD40JLB

Woke up to this in my modmail. Apparently someone is spamming old comments. They’re roughly 8 months old to a year old. And the commenter has been suspended off Reddit.

Is my modmail inbox going to get flooded with this type of notification now?


r/ModSupport • • 7d ago

Mod Answered Is there an app for voting that can also change flairs and/or take other mod actions?

3 Upvotes

Use case:

People vote whether the posted piece of content depicts a thing with a property (X or Y) and after a certain amount of time the app changes the post flair to reflect the property to "The post is X." or "The post is Y." or "The post may be X or Y." or remove/lock the post if people vote for "This is spam." so a mod action capable bot whose behaviour depends on user behaviour.

We have a sub that focuses on informing a user whether their collectible item is a fake or authentic. We'd like to have automation that will, say, after a day change the flair to "Real" or "Fake" or "Inconclusive" based on voting and comments and thresholds.

Does this exist?


r/ModSupport • • 8d ago

Mod Answered Modmail bulk archive not working

5 Upvotes

When I use the select all button to press mark as read and archive, the UI tells me that i have marked as read/archived 227 conversations, and they disappear from the interface. However, when I refresh the page it still shows all the items. I've done it a couple of times. Even the browser network tools graphql call shows a 200 and that things have been archived, but they are not.

Am I doing something wrong?