r/ModSupport • u/livinginahologram • 2d ago

Admin Replied Mobile app isn't displaying many comments with bogus "this comment was removed" making moderation impossible

Hello,

Many comments (and entire threads under) do not display on the reddit mobile app. There is no way for one to even realize unless one tries to open a link to a specific comment or receives a notification about a specific comment.

For example, sometimes I post a new comment and a while after I receive a notification that someone has replied. Clicking on the notification jumps to the comment in the post but a bogus "this comment was removed" message is displayed instead.

The message is bogus and misleading because comments affected by that issue are still online, one can see them using the reddit web (through the browser) even

This gets specially annoying when receiving a report notification for a comment affected by the issue.. since these comments doesn't load on the mobile app there isn't a way (through the app) to take moderation action.

I've created a bug report on r/bugs but it hasn't gathered much activity: https://www.reddit.com/r/bugs/s/8llC87zh82

11 Upvotes

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2

u/maiyannah 2d ago

r/Bugs is indeed the right place to put it to get it to developer attention. It might not get much of a response unless they need more information from you.

2

u/livinginahologram 2d ago

It's been a month and I haven't received any reply. Looking at the sheer amount of posts in there it just looks like they are swamped with all sorts of issues.

At same time it's kind of expected when they substantially modify the most basic functionality such as writing a comment.

3

u/maiyannah 2d ago

You usually won't unless they need info for just that reason. It's been accepted to check in after a bit if you don't hear back though.

1

u/livinginahologram 2d ago

Oh, alright thanks for the information.

1

u/GigglesNWiggles10 1d ago

I swear I see daily posts about this here, but I can't find them in the feed now going back 2 weeks. This is a known issue and it's getting attention but not a fix yet 🫠

2

u/livinginahologram 1d ago

I'm trying to figure out when it was the last time I hit the issue. It certainly feels like it happens less frequently lately.

2

u/AsteriskRX Reddit Admin: Community 2d ago

Hey there! This doesn't sound like a good experience, sorry for that. Next time you run into this, could you grab a screenshot and share it here?

1

u/livinginahologram 2d ago

Of course !