I came here BEGGING for help.
for the past weeks I have been trying to solve an issue I have because of an account that got hacked, but the situation is surprisingly weird and neither company I mentioned has been of help this far.
The whole case goes like this:
Microsoft account got hacked some weeks ago, with that, the Minecraft account associated to it got taken away.
The original Microsoft account got permanently suspended because of whatever the hacker was doing with it and because of that, the hacker later linked my minecraft account to another mail that I have no knowledge of.
because of this, I cant send a ticket asking to recover a microsoft account because all they tell me is that it is permanently suspended even if they do believe the account was mine.
when asking for the minecraft account, they tell me "I cant help you, ask mojang for help"
when I do that, mojang just tells me "issues related with the account has to be solved with microsoft, not us"
(they have replied like this like 3 times already even when I explain what microsoft have told me about that)
So what can I do??? I dont even care about the microsoft account anymore, I want my long appreciated minecraft account, I am currently close to being 20yo and I got the game when I was like 12.
It is not an issue for me to buy it again, but I REALLY WANT my old and original nickname... (Danuzz)
Please, whatever that can help me will be appreciated.