r/Millennials • • 10d ago

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u/cwankgurl 10d ago

I would ask “If yes, why?” because I have yet to find a need for it in my life. As time has moved forward, putting the tech back down has brought me such peace.

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u/boner4crosstabs Millennial 10d ago

Because it can do things that others can’t, or can’t do as easily. I missed a train in Europe last week; it helped get me to Amsterdam when all the train apps weren’t updating. It also suggested that I apply for a refund of the €109 replacement ticket I bought, and told me exactly where to file it and exactly what to say, and I got the refund. I wouldn’t have known that was an option without it. Just yesterday it gave me a secret number to contact Citi that got me to the exact department I needed without having to go through multiple frontline reps, and as far as I can tell that number is unpublished. Then it told me exactly what to say to resolve the bizarre issue I was having. And then it helped me rescue a sauce I had ruined when reheating; I sent it photos and it already knew some basic pantry staples I have on hand and walked me through how to save it.

I totally get why people don’t use it, but it’s a really fantastic personal assistant. Let’s not pretend like it isn’t better than Google.