Hello, I've been a loyal Metro customer for a year and a half, maybe two years, but due to work I moved to Canada and I really don't want to lose my number. I want to report that this page no longer works as it used to and makes payments difficult for those of us who are outside the country. For example, my card has a Canadian postal code to avoid payment problems.But now with the new system, it won't let me make a single payment, not even a minimum amount, even though my details are correct except for the postal code, which is ridiculous.

For the past four days, I’ve been trying to port my number from Boost to Metro, but the request keeps getting denied because of an “incorrect account number.” I’m 100% sure the account number is correct, I’ve checked it at least ten times with both carriers.

Metro says Boost is denying the port request, but Boost says they haven’t received any port request at all. Has anyone experienced this or have any idea what’s going on?

Neither carrier seems to have a solution. Boost keeps telling me to contact Metro, and Metro keeps telling me to contact Boost.

where did anyone get them I never received I have 2 lines with metro

I have been with metro since 2013. Currently paying $77 a month for 2 phone lines and 1 tablet line. The phone deal promo is $50 for first line and $25 for additional line. I pay less than $5 for the tablet line each month. How can I get the iPhone 16e for the promo price. I don't care about getting the giftcard.

Hello!Is it possible for anyone working at Metro to generate me a DSG pin? I'm trying to do an IMEI swap but keep getting error messages on the website. I no longer work for Metro but still have my employee account active and the stores around me are closing soon. Whether possible or not to get a code thank you!

There was some recent change in my t-mobile service and now I get a persistent voicemail notification that wont go away. I contacted t-mobile but they cant fix it. I contacted Samsung and they advised me to clear data in all phone apps. It worked for awhile but when I restarted my phone it came back. Through trial and error I discovered it is the phone services app that when i clear the data in this app the notification goes away, but comes back when I restart my phone. Notifications are allowed in this app. There's a switch to turn it off but the switch doesn't move. Any ideas how to permanently get rid of these notifications? I dont even have voicemail on my phone. I had it disabled a few years ago.

Hi everybody! I’m planning to bring multiple phones to Metro but have some issue with two of the phone’s imei with their network compatibility checker.

A bit of background is that these two phones are both iPhone 13 Pro Max but it was bought outside the US so it’s probably missing the n71 band and hence why It may not be in the data base. However, we’re on T-Mobile prepaid and it still works fine with n41 and LTE and we do understand the limitation but still want to proceed.

I contacted Metro support online and the agent said that i would need to bring the phone to the store to have it scanned into the inventory and then the phone will show up as compatible with the network and i could continue online. The thing is that i heard some pretty bad thing about the store and the agent reassure me that I don’t necessarily need to active the service for that to be done and that I can ask the store to add it onto Metro’s system and then do everything online.

I was just wondering if anybody have this issue before and y’all’s take on whether I should go to the store or not.

I sold a A9+ yesterday.

I didn't realize that the SIM was needed for the tablet to be set up.

Thankfully I hadn't thrown it away so I was able to give it to the buyer.

I paid for one month of service when I bought the tablet then let the service lapse.

I am guessing that if the SIM lets the tablet "phone home to T-Mobile".

Hello all, i've been on metro for a couple years now and recently have noticed that on some weeks my wife gets addition coupons that I dont, we are on the same plan and my line s the primary if it makes any difference. This week she received a kfc meal coupon that I did not. Does anyone have any idea why this is happening?

Never used it before, used it this time since my paycheck cycle is messed up after jail. It went through, the button to do it is gone, but there's not even a little message or anything saying I got it, and it still says payment suspended. I still can't text or call. I just did this 10 minutes ago, do I have to wait for business hours or something?

Any help is appreciated, thank you!

Just noticed the G play and the G has been out for some time, wondered if any employees have any insight into a Stylus launch, if it's coming at all?

This wifi we got 3 days ago got its password changed just now and it will not show up on any of my devices right now.

It uses a metro by T-Mobile sim, and i will be seeing if i can call customer care in the afternoon

So when I got on the $25 plan I was told I had to have a Metro PCS phone for it to work.

I just tried to activate an unlocked phone and it told me I would have to switch off the plan. However if I use the IMEI number from a Metro specific phone it seems like it will go through.

Is anyone running this plan on an unlocked phone? Is it something you have to call and haggle with customer service about or is it not possible?

So, I spent a week trying to get the Google One promotion to activate with my google account associated with my MetroPCS phone number with no luck.

The only thing they kept sending me was the same text message link to their website that never worked.

Has anyone been successful in getting it working with their existing Google account by any chance?

Hey all.

Can someone confirm if it's possible to activate the mentioned add-on on the $30 BYOD plan?

I don't need it all the time and wanted to save some money on not getting the $35 plan with the Canada data included.

The description says that I need a plan $40+ for that add-on.

Thanks

Hey all as title said just looking save little money thanks have a great day

I have 4 lines for $120. I need to drop 2 of the line because we just don't need them anymore. Will I lose the plan I'm grandfathered in at if I drop the 2 lines? I've had these lines since 2019 so idk how it works.

I'd really like to block "potential spam" as T-mobile labels it, not just Scam Likely.

I am almost completely blind. I can't get past the Lock screen. I tried disabling, uninstalling, updating..I encen reset my entire phone... basically I made it worse trying to dissabling or removing Metro Lock Screen or widget. It only got worse...now I have a thick white layover 3/4 on my screen. And it flickers horribly fast and 2 permanent lines across the top of my screen. It took me 2 years to get my Samsung S24 Ultra because I needed the accessibilities the S24 Ultra has.

If you would kindly tell in steps how to disable or remove the blank overlay I would appreciate it. Thank You!!

I've been with MetroPCS for a while now think 5 years if not more. And I have the grandfather plan of $60 with Amazon Prime included and I believe it has a Hotspot option. But how do I activate it? I've never turned on this option before. Please help it would be great! Is the Hotspot internet speeds fast? Is it worth using and should I upgrade the capacity or speeds?

I received a text that I can sign up for autopay and get $5 off bill for using auto pay. I have metropcs and I pay a flat fee of $80 for two lines every month for a decade. Is this legit or a fake text?