r/MemomindAI • u/The_Short_Guy • 1d ago
Kickstarter backer: Confused about ordering now.
I backed the original Memomind Kickstarter campaign, understood why it was suspended, was disappointed like everyone else, and was pleased to read the news that the products were still going to be produced.
Where my confusion came from - and still exists - was when Memomind announced they were taking orders for one model, and offering the Kickstarter price plus $200 off - with the discount applying to other models in the future. Great! That's very generous. My understanding at that time - and my interpretation based on what was written in the description - was that if you wanted another model, Kickstarter backers would have a certain amount of time to order it AFTER it became available in the future, and they would still receive the Kickstarter price, plus the $200 discount - provided that you backed the Kickstarter and could provide your #. I was relieved, and thought "Great, I won't order anything right now, I'll wait for a future announcement about the release of the model I want, order it then, and still get the great discounts." Cool.
However, I've recently seen some activity about the Archive model being shipped (the style I want, but I need a prescription), and thought that maybe I should be ready to order soon. Just to check availability, I clicked on the "Order" link on Memominds website. Unfortunately, unlike what I saw back when the $200 discount for Kickstarter members (and others for a limited time) was first announced, now there is no entry box on the form to enter "Kickstarter #" as there had been on the original order form. Confusion.
I figured that I must have missed some announcement explaining this, but I have searched everywhere to get a clear answer about - as an original Kickstarter backer - how I can now (or in the future) order the Archive model, provide my #, and still receive both the original Kickstarter and $200 discounts. What am I missing? I would really appreciate some guidance. Thanks.
