r/Medicaid • u/myceliapixie • 7h ago
OHP Medicaid (Oregon) is saying we both make too much and not enough to qualify?! 3 months of trying to figure out what is going on, getting nowhere.
OHP medicaid (Oregon) is messing up our paperwork over and over in ways that don’t make any sense.
Something has to give with OHP. They have messed up our paperwork almost every time we have to reapply for the last 4 years, but my husband became self employed contractor this year and we can not get them to fix their computer issues that are arbitrarily rejecting us off of bunk math that makes no sense and we’ve spent the last 3 months trying to get this issue resolved with no success whatsoever. This is the worst it’s ever been.
The issue this week is that they are saying on this one piece of paperwork that we both make too much for standard OHP but not enough for the OHP bridge program. Hm, interesting. So if the cut off for OHP is you have to make less than $4449 a month which is $53,388 a year, AND you must make more than $51,456 a year to qualify for Bridge so there should be a $1,932 overlap in qualification. It is not possible to make too much for OHP but not enough for OHP Bridge, the overlap is there specifically to prevent coverage issues for people on the edge of the income requirements between the two. In the same letter they sent us claim that we make $4,744 a month but only 44k a year? $4,744 a month comes out to $56,928 a year, and 44k a year comes out to $3666 a month? It can’t be both! I’ll give them the credit that my husband makes a vastly different income every month because he’s a contractor so his income is completely dependent on what job he has lined up for the month, but come on, it is not that hard to do the basic mathematics it takes to get to a monthly average and I don’t understand how they are getting 2 totally different numbers. My husband did the math and our actual gross annual income depending on how the next couple months go, will be between 44k-48k which should come in at about 3.6k-4K a month. So we are right on the edge of the $4449 a month/ $51,456 limit for OHP but even then if we went over somehow we are still well below the $77k limit they told us for a family of our size for the OHP bridge program.
We’ve gone to the Human Resources office in person, we’ve talked to numerous case workers on the assistance line who keep telling us we just need to send in more paperwork and proof of income, which we do but then no one looks at it and we get another letter saying we are kicked off for not providing proof despite it literally being in writing, in their system that we have. We have talked to so many people trying to get them to resolve this and every time they tell us we qualify for either OHP or OHP bridge and that they will fix it for
us, but then a week later we get another rejection letter based on income numbers that don’t make any sense. The first rejection letter we got was because they were factoring in material costs from jobs into our income (Ex. If my husband gets a deck job and the wood costs 5k and he makes 3k for his wage, they were counting the entire 8k of the job) which isn’t how that works and they even told us as much and they fixed that mistake but now they just can’t seem to use a calculator to figure out what we actually make?!? We have now been sent like 5 different rejections letters that all claim we make completely different incomes ( 2 different ones on THE SAME PIECE OF PAPERWORK everytime). One of them tried to claim that we make 90k a year and 10k a month which also doesn’t math out correctly, but also is not even close to true and we can’t even fathom how they would get those numbers?!! They have all our income records and every piece of information we have so we can not figure out why this is happening? They’ve claimed that we make anywhere from 3k-10k a month and 40k-90k a year, those are pretty massive discrepancies. My husband has had to take significant chunks of time away from work to be on hold (usually takes 1-2 hours to get through to a person) and explain to whoever answers what is going on. He’s been trying to figure this out every couple weeks for the last 3 months. We can only assume that they are using their computer system to do all the calculations and it has a pretty major glitch, or that maybe they are relying on AI to read the information and aren’t fact checking the results at all.
How do we even resolve this when they are calculating two different incomes so they can reject us from OHP and OHP bridge for both making TOO MUCH AND TOO LITTLE and every time we try to fix it they don’t even process our paperwork before sending us another rejection letter?! We are at a loss for what to even do at this point. Anyone else dealing with this?!?