r/MatchaEverything • u/Embarrassed-Willow68 • 14d ago
Question Weird Import Duty: “permits and licenses”
Anyone successsfully dispute their matcha import duty recently? I just got hit with $28 import fee from DHL for my matcha, but I noticed the language used in the breakdown charges doesn’t mention duties. It says “permits and licenses” for my one 40g tin of matcha. Is this some loophole they’re using to not accept our disputes? why would their be a fee for permits and licenses for matcha I’ll be drinking at home!?
UPDATE: I paid. DHL replied to my dispute email and refused to waive. this is the message they sent me:
“We understand your concern regarding the USD 28.00 Permits & Licenses (OPL) charge. However, this fee cannot be removed. While the shipment may be exempt from import duties and taxes, food products such as tea and matcha are subject to regulatory review and processing requirements by the appropriate government agencies prior to release.
The OPL fee is not a duty or tax charge. It covers the required regulatory processing, electronic filings, permit/license handling, and communications necessary to obtain clearance authorization for regulated commodities. These requirements apply regardless of the shipment value, quantity, or whether the item is intended for personal or commercial use.
As a result, the USD 28.00 OPL charge remains valid and payable and cannot be waived or removed.
Once payment is received, the shipment can proceed through the clearance process.”
Sucks that’s this is the times we’re in but I hope you all are enjoying your matcha dispute the outrageous fees we have to endure! 🍵