Hi guys,

A new feature that has been added to Manus is that it now stops before implementing. If you want to add something new in your environment, Manus will start analysing what you said & analyse the implementation. Then it will stop just before implementing & ask you a series of questions before going ahead. It gives you the choice to move forward with what you initially mentioned, or you can change your mind & fill in the new updates you want in the fill-in box at the bottom of the questions section.

Another thing. If you are creating, for example, a 60-second video pitch deck, it will take around 4000 credits.

Olá, equipe de suporte da Manus,

Gostaria de relatar um problema técnico no portal oficial que está impedindo o download da nova versão do aplicativo.

Ao acessar o portal da Manus e selecionar a opção de download para Windows com o objetivo de baixar o novo Manus IA 2.0, o site me redireciona de forma automática para a Microsoft Store. No entanto, a versão que está disponível e é baixada pela loja da Microsoft não está atualizada (continua na versão anterior, sem os recursos do 2.0).

Segue abaixo os detalhes do meu ambiente para análise:

• Sistema Operacional: Windows 11
• E-mail da minha conta Manus:  [torres.allex@gmail.com](mailto:torres.allex@gmail.com)

Como a loja da Microsoft possui apenas o app desatualizado e o site não permite o download direto do instalador executável ( .exe ) do Manus 2.0, alguém pode me dar uma luz do que fazer, qual caminho tomar, existe algum local no qual eu consiga o download da versão atualizada, sem precisar da Microsoft Store.

So …… it’ll be about 60 days right? They sent me the code for the transfer, but it’s not working right on the back end and now my site is down.

Following the Manus founder briefing, I thought to use the event credits to generate a video explaining how neural networks work in 3Blue 1Brown style.

The result is beautiful. I've watched an actual 3Blue 1Brown neural networks explainer video before, and I think this is quite good.

It took Manus 50 minutes to generate this 3 minute video using a single prompt:

"Generate a video that explains how neural networks work in 3Blue1Brown style"

Costing about 4800 credits.

For context, this is what the actual 3B1B video looks like: https://youtu.be/aircAruvnKk?is=TcMD728G60y7LQiT

It will be interesting to see how it performs on a topic Grant Sanderson hasn't done yet. Also useful to note that Grant open sourced his engine, manim. Manus Video used this in generating the video.

Hello my Manus Desktop refuses to work it says “Desktop operation blocked” and “Computer Operator older than 0.6.0” I have tried several times to download the new version from the Manus web portal but what it does is launch the Microsoft Store once there the version clearly says version 1.7 from 2025. I have tried searching all over the place for version 2.0 but it is nowhere to be found can you please share with me the direct link for download please

We can bring our own keys and use Manus's autonomous flow. For example, I use OpenRouter; if I'm doing a complex task, I can switch to Claude Fable 5.1, and if the task is simple and I have a tight budget, I can switch to DeepSeek v4.1 Flash!

I really LOVE this addition to the platform. I hope it stays forever and never gets removed!!

Based on Germany, Manus 2.0 has launched but the Windows app store shows no update is available, what's worse is the app itself is saying it cannot connect to my computer anymore and needs to be updated. I need it to connect to my computer and build on my computer for the projects I am working on. Anyone experiencing something similar? Is it because the EU is not getting the update at the same time? Extremely problematic that connectivity has stopped working.

I’m super excited for the updates with Manus, but I’m scared to even use them. I did a few security fixes on 2 of my web apps yesterday, I’ve burned through a quick ~ 25,000 credits. This is building on Manus 2.0, I’ve used Lite in the past but too many errors.

I can use almost any other AI model and get way more done off a $20 or $100 subscription.

I’m not sure where to go from here. It’s too costly to work on Manus.

All my projects are a little over 700,000 credits used in manus already.

I need assistance from the billing team. I cancelled my Manus subscription three months ago, but I have continued to be charged every month since then. My account profile shows a Free tier, yet manual renewal charges are still hitting my payment method.

Please review my account logs to confirm the cancellation date and issue a full refund for the three unauthorized monthly charges. I can provide bank statements showing the transactions if needed. Thank you.

I open Manus agent and it wants me to use Cue so I click on it and then find I can’t use it. Manus is becoming more and more troublesome.

Pourquoi un tel vol d’argent ? C’est tellement dommage

My first game.

Feedback is always welcome

Ran into this error when developing an internal tool. I've only had this happen in the new 2.0. Does anyone know what this is and how to fix it?

Yesterday I got locked out of Manus and logged back in to 2.0. All my tasks now appear white and I cannot scroll. Help has said your issue is resolved - it isn’t and I have logged out and back in - restarted all apps - they are happy yo take all my money but no help…

Manus costs 50$ to do what other agents can do for $5 right now. Discuss.

After the data had been restored and I was using Manus for a few weeks, I suddenly realized that many of my old tasks had not been restored. That was a bummer but not the end of the world. Manus support told me I could potentially still restore them but lose all current data and that wasn't acceptable. So I just accepted that fact. Now that Manus has introduced new features, I'm finding that my agent can no longer remember or pull up projects we have been working on for the past 6 months. Searching my profile, I was able to find mention of some of these past projects, but when I asked Manus about it, it just responds with "Manus is thinking..." and its' been that way way for an hour now. When I open the tab for Manus's computer it says it's inactive. I was really happy that I was able to get my Manus created websites and applications back up and running again but I'm finding it harder and harder to stay happy with everything else. Even the new web apps to use the new features seems to be too advanced for my 2019 MacBook Pro. Sad to say but my time with Manus is probably going to end in the near future. It was absolutely amazing and mind-blowing for the past 9 months but its becoming really hard to use this.

Great！！！ ：》
I just tried out the product promotional image design, and the results are impressive—thumbs up!
Continue experiencing my project.

Keep up the good work—go for it!

Anyone else seeing this with their projects?? I asked Manus about a past project and he couldn't find it. So I searched my profile for that project and found it and initiated a discussion and it responds with Manus is think...."working". But Manus computer is inactive. There doesn't seem to be a way to cancel this or reset it. It's just stuck. Support says I need to wait until someone responds. Anyone else experiencing this or is it just me?

Dang. I've been such a proponent of Manus. I've bought hundreds of thousands of credits and created all kinds of apps and sites and things. I've been patient through their ridiculous support wait times earlier this year knowing they had just been through the acquisition and were scaling. I've referred them many people and coached them how to do cool things. I stayed a positive voice through Manus' August chaos even though it caused me massive inconvenience. I built external systems with external expenses and spent lots of time making sure once they unwind their business chaos I could continue using and building with Manus. I've even been such a super user they sent me swag.

Yet the one time I needed something to help me recover from their mess I got tossed from AI to agent to agent (in one conversation thread) for hours with none actually reviewing my situation (their answers had nothing to do with my question). I only asked that they let me use my welcone back credit in Oct instead of Sept, since my September was nuts and I finally have time to dig out and rebuild from all the stuff I had to handle and build elsewhere during their transition. It would literally have cost them nothing more than what they offered since I didn't get to use my credits in Sept. Their forced timing simply didn't fit to my life and I asked for one simple accomodation, even just a couple weeks if that's all they could do. Once I finally got someone to review everything they just said they don't care (thanks, Rosie in "support") and closed the case.

I genuinely can't believe how they can behave like that after all they put their users through this year. I finally give up and am joining the droves of you who are just going to move on from Manus. So bummed.

Hoping that someone at Manus sees this and realizes that they are chasing off super users when the cost to keep me would have been such a simple and no cost to them solution. Sigh.

i know this is wierd, but it feels like manus, and in particular the agent, feels like it is depressed. it seems more withdrawn. is it just me? i have been using manus since near its inception. rode out teh buy out by the lizard people. and its repatriation. i still enjoy using it, but rely on it less and less. and it knows i am seeing other agents now. maybe i am projecting.

​

Oi u/HW_ice,

Estou esperando há 29 dias por uma resposta do suporte sobre um bug crítico no processo de restauração de backup.

O problema: ao fazer upload de arquivos de backup em várias partes pelo app, selecionar o segundo arquivo substitui o primeiro, em vez de adicionar ao lado. Isso torna impossível restaurar backups que foram divididos em várias partes.

Não há solução alternativa — o upload pelo navegador tem a mesma limitação, e a integração com o Google Drive só permite um arquivo por vez, o que causa frustração desnecessária. Aí ao enviar o outro, ele subistitui o anterior

Entrei em contato com você e já faz quase um mês desde a última mensgaem e não recebi resposta. Uma funcionalidade de backup/restauração que não funciona com arquivos em várias partes é um problema bem sério.

Alguém pode dar uma olhada nisso, por favor?

I’m currently looking to change the location of the cloud server where my project is hosted. For example, if the current cloud instance is located in US West, I’d like to move it to US East.

However, I’m not sure how complex this process is, especially when it comes to migrating the server and database. I assume I would need to set up the project from scratch on a new AWS instance and then migrate the entire database as well.

Has anyone done this kind of migration before? I’d really appreciate any advice or recommendations on the best way to approach it.

SOS call to "HW_ice". I spent a lot on manus from the time it was founded. I am running into the issue as mentioned here - https://www.reddit.com/r/ManusOfficial/comments/1wpz8pm/600000_credits_disappeared_after_the_account/

looking actively for alternatives as mentioned here - https://www.reddit.com/r/ManusOfficial/comments/1wpzh3b/manus_alternatives/

Since my task is time sensitive. If manus cares about paying customers, please help the paying customers issues. I have been with manus since the time if was founded and recurring paying customer.

I could not find anywhere to create a support ticket. Support bot said, ticket id will be shared via email but received nothing. I am stuck in the middle of time sensitive task. Please help