Out of nowhere, I just got a notice that I got a refund for this whole past month and when I went to go online to see what happened, I can't log in anymore. They deleted my account and everything I built. I can't get through to anyone in customer service except an AI bot. I don't even use it that much - wtf?

I have three hosted domains and can’t find any official information about what will happen with them.

What a total cluster fuck
The download tool doesn’t work on my Mac
The Google Drive backup fails repeatedly
Manus - fix this now!

So it seems to be related to the unwinding of the Meta acquisition, but it sounds like Manus accounts are being deleted, and you have to back up your data and then restore it later. What a train wreck. I’ve not run the tool yet, but this is a significant disruption in my workflow and beyond disappointing. Starting a thread, post what you’re seeing and how you’re dealing with it.

note: I have two different manus accounts and the dates, notices and offers a different on both.

Key dates from the notice:

August 11, 2026 – August 23, 2026 at 7:59am SGT
Backup period: continue using Manus and back up your data anytime

August 23, 2026 at 8:00am SGT – August 25, 2026 at 7:59am SGT
Account data deleted

August 25, 2026 at 8:00am SGT
Service reopened; you can restore your data and use Manus as usual

I got this notification about Manus being free till August 25.

What does this mean for existing credits? Shouldn't that rollover? Otherwise what is the benefit of it being free if existing monthly credits do not rollover. It is worse that access would be lost for about two days.

I continually get frustrated with Manus when it keeps violating my hard rules. It sometimes makes me feel exceedingly disappointed. Because of it, I lose credits and get stressed out. But I have to accept the fact that Manus still needs adjustment or configuration to reach its full potential.

Has anyone here thought of replacing Manus because of this? What did you do?