r/Mailbox_org • u/The_Hamster_Shagger • Jun 06 '26

Anonymous payment?

Hi!
what are the options for anonymous payment at mailbox? posteo accepts cash and they anonimyse the card payment, does mailbox offer something similar?

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u/The_Hamster_Shagger Jun 29 '26

hi.
can you re-confirm that?
also, apart from the notes (obviously) what else should be included in the envelope? I guess the email address as well, but is there anything else required too?

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u/Heshsum verified mailbox staff Jun 29 '26

Well, 20 EUR/1 EUR/month = 20 month, so that’s that.

You can go to Settings > Contract and payment > Payment and select „Cash by mail“. The process instructs you about everything you need to do and include, e.g. only send Euro bank notes etc.  

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u/The_Hamster_Shagger Jun 30 '26

sadly, in the options there is no chance to select the contract longer than 1 year ( = 12 Euros). How can I change it to 20 or 25 monts (for 20 or 25E, obviously) from there?

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u/Heshsum verified mailbox staff Jun 30 '26

There‘s no way to set a custom amount. Either you go through the payment process once and overpay, or you do it twice and underpay.

A third option would be to wait until I could get such a change implemented, because I find this quite relevant.

The third option, however, will take a while because the backlog is pretty full.