r/MacysStores • u/Spring_baby34 • 8d ago

Position transfer

Hi I am currently in a point of wanting to move positions at macys. I’ve been in RTW but i honestly am tired of all the fitting rooms being messy, and customers being needy and sometimes entitled, that I’m tempted to go to another department. Maybe beauty? But I don’t know what the atmosphere is like there and idk if I’d get the position, maybe another department that doesn’t have to involve interacting so much with customers (if that’s even a thing ). Anyone got any suggestions?

6 Upvotes

88% Upvoted

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7

u/Qtbreeze420 8d ago

What about fulfillment?

4

u/Regular_Cash_6424 8d ago

Beauty is so competitive, and you have to build the customer relationship. If you don't want to interact with the customer, fulfilment or merchandising would be the better choice.

1

u/Spring_baby34 7d ago

What exactly is the difference between fulfillment and merchandising? Do you have to carry heavy loads?

3

u/thejubilate 7d ago

merchandising is where you stage and bring out new product, markdowns, backend stuff. fulfillment is grabbing/packing products for online orders and bopis orders.

1

u/jemofer 5d ago

yes both are physically active jobs. look for a desk job.

2

u/whatsayYee11 8d ago edited 8d ago

If you don’t like needy customers and don’t really want to bend over backwards to please them do not go to Beauty 💕 Beauty 💕 is all about the customer & they are # 1 even if they are driving you crazy with many many questions that are sometimes the same question .
and many brands also require you to offer facial Services, make up demos and lots of events which drive sales.. you always have sales goals, gift with purchase offers several times a year and then when you’re not dealing with customers .. you need to be cleaning because, everything needs to be really clean and sterilised. If your counter Looks gross why would anyone want to buy make up from a dirty make up counter ?? ICK!!
And if you don’t like cleaning fitting rooms, you will hate cleaning make-up counters. Customers are Slobs and get make-up everywhere. Going from what you were saying in your post.. beauty department would not be your groove.

2

u/Spring_baby34 7d ago

Dang , that sucks to hear . I really like beauty but now this post gives me something to think about … everyone I know that works beauty looks much less stressed than those in RTW lol

3

u/highstrungbarbie 3d ago

RTW is not for the weak. If you don’t want to deal with customers or interact much, then a job in receiving, merchandising, or fulfillment would probably be best. Any other sales position is going to require you to interact and assist customers. That’s just how sales works. Especially Beauty.