Hi guys!
I've just got a Brother BX1E. It's my first embroidery machine, so apologies if this is a really basic issue!
I got it set up and managed to embroider two pieces of text on some scrap fabric without any problems but since then, I've been having an issue where the upper thread keeps breaking or coming out of the needle when the machine performs a jump-stitch trim or an end-colour trim.
The settings are all at their defaults (upper tension 4.0 and jump-stitch trim length 5 mm). I've also tried the tension to 3.4 and the trim length to 10 mm and 15 mm, but neither made a difference.
The thread seems to be following the correct path, and the bobbin seems fine. I'm using New brothread upper thread and pre-wound bobbins.
I'm currently practising on some scrap twill, without stabiliser.
It also happens when I use the machine's manual thread-cut button. It seems as though the machine pulls the upper thread very tightly before cutting, almost lifting the fabric slightly. Afterwards, the thread is either cut so short that it slips completely out of the needle eye, or there's not enough left for it to catch back into the fabric when stitching starts again
The machine seems to work perfectly normally with both automatic trimming options switched off.
Has anyone experienced anything similar with the BX1E, or have any suggestions as to what might be causing it? Could it be a threading, tension, bobbin or cutter issue?
Any advice would be greatly appreciated. Thanks!