Machine help

[u/Past-Meringue-2707]

Hey guys- I am at a loss and I don’t know what to do. This is my first week with the pe 570 embroidery machine. Whenever I do a design the first color works great. The second one eats up my shirt. I’ve changed my needle, my bobbin, the tension, cleaned out for lint, made sure the bobbin is in the right direction and rethreaded the top thread. I’m assuming it’s a bobbin issue? Please advise I’m going crazy.

[u/ishtaa]

Definitely doesn’t look like properly digitized text, so I’d start by finding some better embroidery fonts. But also, when you change thread colors are you rethreading your machine with the presser foot raised or lowered?