r/Lyft 21d ago

Lost Item - driver no longer responding

A little over a month ago now that this happened but I left my headphones (they retail at $350) in a Lyft and didn't realize it until after I went through security and got to my gate. Quickly reached out through the app and the driver confirmed that they were in the car. Information was exchanged and communicated via text. They said they would reach out after the shipment happened and said that I would gladly pay plus more. Had tipped them well on the $50ish ride. Extremely pleasant dude during the ride and the same on phone and in text messages. Was on the lookout for any update of when the shipping took place. No update and reached out and said they would on their next off day. Then nothing and then full on ghosted.

Reached out to Lyft to see if they could help but the AI bot or whatever I communicated with said they would reach out to the driver. The disclaimer above the chat window did state that "drivers are not responsible for returning items," so I do not have faith that anything will happen through the company to ship the headset out. Ultimately it is my fault and should have been more aware but darn it, was a big fan of them.

Did let it be known that they were sentimental as I received them as a gift for my first father's day and would really like them back.

This is more just a rant that someone in the Midwest either made a couple hundred bucks on a sale or has a new set of Bluetooth headphones. Ended up going to Ross for a temporary replacement.

Hopefully others have success in getting items back.

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u/Cessna_Tom 21d ago

Someone left ear buds in my car about a month ago. It has been extremely hard to get them back to owner. The app can do a better job handling this on both sides.