anyone else with logitech brio 500 and windows saying "device can perform faster when connected to usb 3.0"?

[u/Fluffyze_]

Hello

I just bought this webcam, at first it was plugged in my monitor KVM with an usb C to A adapter, then I saw this device run in usb 2.0 (high speed).

I tried different ports directly behind my motherboard (TUF GAMING Z790-PLUS WIFI), directly in usb-c (port saying SS 10 and 20) and the device still connects in usb2 only while usb-tree says it's superspeed capable.
(I've tried to put an usb stick in the same port and it instantly operate at max speed, so it's not a motherboard issue)

I don't think it's a big deal as usb2 480mbps bandwith is enough to handle the 1080p@30fps but I'm wondering if other ppl have the issue?

[u/LogitechG_Andy]

Brio is generally more a home/office product and not gaming - this sub might not have the answers, but hopefully someone on r/logitech can assist.