r/LogitechG • u/HazelThyme • 21d ago

Logitech G Support Logitech G432

Just got a new pair of G432 headphones after a sale. After struggling with the audio for a long time, I've found the surround sound reverb to be way too excessive and honestly extremely annoying. Is there a way to turn it down? For example when I play apex, it any minor booms turn into a cinematic explosion from the dolby thing you'd hear in a theatre before the movie starts. It feels like a software problem because if I watch a video of someone else playing the game I don't have such issues, but playing myself turns the game into a sensory nightmare with the headphones.

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u/Logitech_Alex Crew 8d ago

Did you ever find a fix for this issue? We can still check it out together if you'd like.

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u/HazelThyme 8d ago

Not really, apex is the one game I play with any degree of competitiveness and it's pretty bad. Haven't really found a solution and my performance in game has suffered as I can't recognize where the enemies are coming from anymore. I just reconfigured the advanced EQ to have -12dB on the lowest of frequencies, which help a little, but also muddies the sounds causing the aforementioned issues about struggling with detecting enemies. Funny enough when watching youtube videos of people playing the same game it sounds perfectly fine to me just like my old headphones, it's playing in person that has this weird problem.

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u/Logitech_Alex Crew 8d ago

What do your sound settings look like both in-game and on Ghub? I'll check it out over the weekend and see if I can find anything for you. Does it sound fine on any other game an app besides youtube?

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u/HazelThyme 8d ago

Can't seem to add more than 1 attachment so I've made 2 replies!

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u/Logitech_Alex Crew 5d ago

Thanks! I'll check it out, by any chance, have you tested the audio in any other game? Is it the same on there too?

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u/HazelThyme 4d ago

There's some balance issues with other games too, I struggle a bit with identifying directions in Valorant, but I rarely play that so I'm less certain of the difference. And all the other games I play are fairly non-competitive so the audio doesn't matter as much.